 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWordDirectoryUser Groups Related Topics Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ... |
MS Office Forum / General PowerPoint Questions / February 2007Powerpoint 2003 is dead, crashes on open.
When I open Powerpoint, either by double-clicking a PPT file or by clicking the icon in Start/Programs I get "Microsoft PowerPoint has encountered a problem and needs to close. We are sorry for the inconvience. The information you were working on might be lost. Microsoft Office PowerPoint can try to recover it for you." There's a 'Recover my work and restart Microsoft Office PowerPoint' checkbox, but if I leave that checked and click either the 'send or don't send the error to Microsoft' buttons, it just closes Powerpoint and reopens with the same error, over and over. All my other Office apps seem to be working OK. I still get the same error if I open PP in safe mode using the CTRL key when I open it. Any ideas on what to troubleshoot next? Do naughty things to our simian siblings, Bill's gonna have his revenge. Levitation aside (above, wouldn't it be?) try re-running the Office installer. It should recognize that Office is already present and offer to do a maintenance/repair install or words to that effect. Let it do that. If that doesn't sort things out, c'mon back. > When I open Powerpoint, either by double-clicking a PPT file or by clicking > the icon in Start/Programs I get "Microsoft PowerPoint has encountered a [quoted text clipped - 9 lines] > I open it. > Any ideas on what to troubleshoot next? ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ I've ran the repair office install, and problem still exists. Even a complete uninstall and reinstall of Office. So the problem file is one that is not deleted on an uninstall. Maybe I'll try an uninstall and then manually nuke the C:\Program Files\Microsoft Office folder. > Levitation aside (above, wouldn't it be?) try re-running the Office installer. > It should recognize that Office is already present and offer to do a > maintenance/repair install or words to that effect. Let it do that. > > If that doesn't sort things out, c'mon back. > I've ran the repair office install, and problem still exists. Even a complete > uninstall and reinstall of Office. So the problem file is one that is not > deleted on an uninstall. > Maybe I'll try an uninstall and then manually nuke the C:\Program > Files\Microsoft Office folder. Can't hurt. I'd try that; if no joy, it may be time to call MS Support. > > Levitation aside (above, wouldn't it be?) try re-running the Office installer. > > It should recognize that Office is already present and offer to do a > > maintenance/repair install or words to that effect. Let it do that. > > > > If that doesn't sort things out, c'mon back. ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.