Video files not playing

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M.L. - 29 Apr 2007 23:01 GMT

I'm finding that my PPT2003 (WinXP pro SP2) won't play *any* inserted
video files except animated gifs. I'm not alone on this issue and have
tried some suggestions from Google such as turning off video
acceleration, and having the PFCPro application convert the video to a
compliant wmv, but no luck. I've tried having it display "onClick",
"before previous" and "after previous" timings, but still no luck. The
files play everywhere on my system with several video player
applications, but not PPT. Any advice on resolving this issue will be
greatly appreciated. Thanks.

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Austin Myers - 29 Apr 2007 23:30 GMT

M.L.

Any chance you installed Windows Media Player 11? If so you may want to
consider downloading and going back to version 10. In fact, I would suggest
reinstalling media player to correct any file, dll, application associations
either way.

Austin Myers
MS PowerPoint MVP Team

Provider of PFCPro, PFCMedia and PFCExpress
www.playsforcertain.com

> I'm finding that my PPT2003 (WinXP pro SP2) won't play *any* inserted
> video files except animated gifs. I'm not alone on this issue and have
[quoted text clipped - 5 lines]
> applications, but not PPT. Any advice on resolving this issue will be
> greatly appreciated. Thanks.

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M.L. - 30 Apr 2007 02:32 GMT

>> I'm finding that my PPT2003 (WinXP pro SP2) won't play *any* inserted
>> video files except animated gifs. I'm not alone on this issue and
[quoted text clipped - 5 lines]
>> applications, but not PPT. Any advice on resolving this issue will be
>> greatly appreciated. Thanks.

> Any chance you installed Windows Media Player 11? If so you may want
> to consider downloading and going back to version 10. In fact, I
[quoted text clipped - 6 lines]
> Provider of PFCPro, PFCMedia and PFCExpress
> www.playsforcertain.com

I took your suggestion and uninstalled WMP11. WinXP automatically rolled
back to my previous WMP10 version. I'm ecstatic to find that your
solution worked like a charm!! You've saved me a lot of frustration.
Thank you so much.

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TAJ Simmons - 30 Apr 2007 09:56 GMT

Austin,

Why does this rollback work?

TAJ

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Austin Myers - 30 Apr 2007 13:17 GMT

TAJ,

In honesty I am not certain but I am finding that WMP 11 on XP seems to
cause all sorts of issues with PowerPoint (and other apps) when it comes to
media. I haven't been able to fully pin it down but it appears that WMP 11
puts a good deal of DRM (digital rights management) in the system and
prevents even none copyrighted media from being used.

I hate to say it but my advice to users is to NOT update to WMP 11 at all.

Austin Myers
MS PowerPoint MVP Team

Provider of PFCPro, PFCMedia and PFCExpress
www.playsforcertain.com

> Austin,
>
> Why does this rollback work?
>
> TAJ

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