Thank you.
The section refers to the impact of Norton Antivirus, which I have never
used (I use AVG antivirus).
Also I tried to run the fix, but it said it only applied to PowerPoint 2003
not 2002.
> Thank you.
>
> The section refers to the impact of Norton Antivirus, which I have never
> used (I use AVG antivirus).
Not so. While it gives *specific* information for Norton Antivirus, it goes on
to say:
========================================================
Again ... Norton isn't the only culprit
Other antivirus programs include Office virus scanning features. It's always a
good idea to disable them, if only temporarily, at the first sign of trouble
with PowerPoint.
=========================================================
If AVG has any office file scanning features, try turning them off.
> Also I tried to run the fix, but it said it only applied to PowerPoint 2003
> not 2002.
Which fix? There are scads of links on that page.
Have you tried the links that specifically refer to 2002?
For example:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q328613
> > There's a section about MS Graphs and Excel Charts in that FAQ, and the
> > fixes apply to 2002 as well as 2003.
[quoted text clipped - 35 lines]
> > >> >
> > >> > Alec
-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================
Alec - 17 Jun 2007 21:48 GMT
I was referring to this document:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q328613
In any case, I tried disabling AVG Antivirus, installed OrgPlus Express,
reinstalled Office without SP2, re-registered Graph.exe and all the other
potential solutions.
Alas, to no avail ....
> > Thank you.
> >
[quoted text clipped - 67 lines]
> PPTools: www.pptools.com
> ================================================
Steve Rindsberg - 18 Jun 2007 02:20 GMT
OK. Then the only other thing I can think to try is to start Excel, choose Help,
Detect and Repair and let that run its course.
If that doesn't help, you may want to give MS Tech support a call
> I was referring to this document:
>
[quoted text clipped - 77 lines]
> > PPTools: www.pptools.com
> > ================================================
-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================
Alec - 18 Jun 2007 12:40 GMT
Done a "Detect & Repair". But no joy here either.
I have now tried PowerPoint 2003 and the same problem occurs and none of the
potential solutions work either.
Looking at other posts, it seems this is a recurring problemfor other users.
Perhaps Microsoft should look at this and figure out a solution. I have
posted a request which you might like to support. See:
http://www.microsoft.com/office/community/en-us/default.mspx?&query=editing+spre
adsheet&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.powerpoint&p=1&tid=04
08a379-fa4d-4e90-a2f5-f234fe64f0f0&mid=0408a379-fa4d-4e90-a2f5-f234fe64f0f0
> OK. Then the only other thing I can think to try is to start Excel, choose Help,
> Detect and Repair and let that run its course.
[quoted text clipped - 88 lines]
> PPTools: www.pptools.com
> ================================================
Steve Rindsberg - 18 Jun 2007 14:32 GMT
> Done a "Detect & Repair". But no joy here either.
>
[quoted text clipped - 6 lines]
>
> http://www.microsoft.com/office/community/en-us/default.mspx?&query=editing+spre
adsheet&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.powerpoint&p=1&tid=04
08a379-fa4d-4e90-a2f5-f234fe64f0f0&mid=0408a379-fa4d-4e90-a2f5-f234fe64f0f0
Been there, done that. Thanks for posting it as a suggestion.