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MS Office Forum / General PowerPoint Questions / November 2007

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Presenter's View problem with PPT 2007

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DJosephDesign - 24 Sep 2007 19:18 GMT
I've encountered a problem that I've seen repeated on other systems.

I have an Alienware notebook with a Geforce Go GTX 7800. I'm running Vista
Business and have the latest Vista 32-bit drivers for my video card. And I've
added a printer driver as explained on PPTools' site.

Here's the problem. When I run my presentation on a second screen and use
Presenter's View on my own screen, the slides will not display on my screen
while "Enable Hardware Acceleration" is checked in Set Up Show. If I uncheck
this option, the slides will display on my screen, but then animation quality
is terrible.

I've played with nVidia's Vista drivers in attempts to adjust what it seems
replaced XP's graphics acceleration settings, but that didn't work.

The only workaround is to disable PowerPoint's hardware acceleration, but
this isn't a reasonable option because then any animations that are supposed
to be smooth and flowing are choppy and cheap.

I've also seen this same behavior on a Dell XPS, also running Vista. But
this problem has never occurred under Windows XP.

Please help.

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Daniel Lewis
Digital Designer, D.Joseph Design
www.DJosephDesign.com
Speaker / Presentation Designer, Answers in Genesis
www.AnswersInGenesis.org

Glen Millar - 25 Sep 2007 09:35 GMT
Hi Daniel,

I wonder whether the video drivers are actually designed for Vista? I
installed some here on my Dell and it got so slow I was grumpy for two
months.

Maybe try this:

Right click on your desktop.
Personalize.
Display settings.
Advanced button.
Driver tab.
Update driver.
Search automatically.
Then see what happens.

Note that I would NOT actually *uninstall* a video driver and then do an
update. If you have to reboot, you may lose your screen and not be able to
see anything.

Also, and probably just for the heck of it, can you go Start| Run and type
in dxdiag

It should be version 10.

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Regards,
Glen Millar
Microsoft PPT  MVP

Tutorials and PowerPoint animations at
the original www.pptworkbench.com
glen at pptworkbench dot com
------------------------------------------
PPTLive! Oct 28-31, New Orleans http://www.pptlive.com

Come and say "G'Day" to the Aussie!

> I've encountered a problem that I've seen repeated on other systems.
>
[quoted text clipped - 25 lines]
>
> Please help.
DJosephDesign - 25 Sep 2007 13:24 GMT
The drivers are for Vista, and I even tried Microsoft's stock nVidia drivers.

Yes, I'm running DirectX 10.

Signature

Daniel Lewis
Digital Designer, D.Joseph Design
www.DJosephDesign.com
Speaker / Presentation Designer, Answers in Genesis
www.AnswersInGenesis.org

Glen Millar - 25 Sep 2007 23:40 GMT
Hi Daniel,

Does it happen if you run as a clone desktop without Presenter View? Else:

You might have to contact Nvidia or Alienware:

http://www.nvidia.com/object/hardware_support.html

I do know from experience that PPT 2007 Presenter View seems to be a massive
memory grabber. It might be a display setting or a number of things.

Signature

Regards,
Glen Millar
Microsoft PPT  MVP

Tutorials and PowerPoint animations at
the original www.pptworkbench.com
glen at pptworkbench dot com
------------------------------------------
PPTLive! Oct 28-31, New Orleans http://www.pptlive.com

Come and say "G'Day" to the Aussie!

> The drivers are for Vista, and I even tried Microsoft's stock nVidia
> drivers.
>
> Yes, I'm running DirectX 10.
DJosephDesign - 26 Sep 2007 15:28 GMT
> Does it happen if you run as a clone desktop without Presenter View?

I configured my laptop to display 1024 x 768 cloned to the laptop screen and
an external monitor. Presenter's View was disabled, hardware acceleration
enabled. The slides displayed perfectly on both screens. But as soon as I
re-enabled dualview with Presenter's View, the preview would remain black,
regardless of if Presenter's View was on my screen or the other. And I also
tried adjust the resolution of my laptop screen. But nothing.

Signature

Daniel Lewis
Digital Designer, D.Joseph Design
www.DJosephDesign.com
Speaker / Presentation Designer, Answers in Genesis
www.AnswersInGenesis.org

Glen Millar - 27 Sep 2007 12:17 GMT
Hi Daniel,

Well, that narrows it down. The clone means PowerPoint is not using anything
to force it out to a second screen. If that works better, it seems like a
PowerPoint problem. That's not good, because even if it it can be
reproduced, it could take time to find a solution. I'll pass it on but don't
hold your breath.

Signature

Regards,
Glen Millar
Microsoft PPT  MVP

Tutorials and PowerPoint animations at
the original www.pptworkbench.com
glen at pptworkbench dot com
------------------------------------------
PPTLive! Oct 28-31, New Orleans http://www.pptlive.com

Come and say "G'Day" to the Aussie!

>> Does it happen if you run as a clone desktop without Presenter View?
>
[quoted text clipped - 6 lines]
> also
> tried adjust the resolution of my laptop screen. But nothing.
DJosephDesign - 27 Sep 2007 14:32 GMT
Thanks, Glen. But I don't think it is totally a PowerPoint problem. It's
*something* with Vista. This problem was nonexistent running PPT07 under
Windows XP (however, that had its own graphics issues, like the lack of
animation previews, but I digress). What has changed since then? Vista, and,
consequently, different nVidia drivers. But the fact that the difference is
between PPT's hardware acceleration option makes me question PPT's
involvement.

Both PCs that have shown this behavior were not originally Vista PCs. Mine
is basically an Alienware M7700 (Sager NP5720), and my friend's PC is a Dell
Inspiron 9300.

Are any of you running Vista and PPT07 that you can duplicate this problem?

Signature

Daniel Lewis
Digital Designer, D.Joseph Design
www.DJosephDesign.com
Speaker / Presentation Designer, Answers in Genesis
www.AnswersInGenesis.org

WebRenown - 27 Sep 2007 19:35 GMT
For what it's worth, I'm having the same exact problem. I have a very similar
setup (Vista Biz 32, nVidia card) on a Dell XPS M1210. Presenter View did
work fine with XP on this same system before I went to Vista as well. Sure
would be nice to see this resolved.

By the way, been a fan of AiG for years!

Signature

www.webrenown.com

> Thanks, Glen. But I don't think it is totally a PowerPoint problem. It's
> *something* with Vista. This problem was nonexistent running PPT07 under
[quoted text clipped - 9 lines]
>
> Are any of you running Vista and PPT07 that you can duplicate this problem?
Doctor J - 11 Nov 2007 07:57 GMT
Here's another person with the same identical problem. HP DV6000 AMD Turion
64x2 Mobile Technology TL-56 at 1.8 GHz...2.00 GB RAM...NVIDIA GeForce Go 7200

I'd love for VISTA to come up with a solution

> For what it's worth, I'm having the same exact problem. I have a very similar
> setup (Vista Biz 32, nVidia card) on a Dell XPS M1210. Presenter View did
[quoted text clipped - 16 lines]
> >
> > Are any of you running Vista and PPT07 that you can duplicate this problem?
 
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