Can't get .pptx files to open

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Michelle - 29 Sep 2007 02:07 GMT

Hello. I have a problem.
I have microsoft office 2007 on my vista laptop..and for some reason, I can
create powerpoints with the .pptx ending and open them, but when I open
powerpoints with the ending .pptx that are from other computers (I am a
teaching assistant), they will not open and just extrat as a zip file.

I also have the plugin to take office 2007 on my 2003 edition, but it still
wont let me open these files. Can anyone help? I dont know whats wrong!!

Thanks,
Michelle

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Ute Simon - 29 Sep 2007 09:45 GMT

> I have microsoft office 2007 on my vista laptop..and for some reason, I
> can
[quoted text clipped - 5 lines]
> still
> wont let me open these files. Can anyone help? I dont know whats wrong!!

Hi Michelle,

how do you exchange PowerPoint files with others? Via FTP or internet? We
had a similar problem recently: Our webmaster uploaded PPTX-files and when
people downloaded them, they got ZIP-files. Renaming them from ZIP to PPTX
solved the problem.

The reason is, that server software sometimes does not "understand" this new
file format.

What else can you try:
- Do not open the files with a double-click in Windows Explorer, but with
Office-Button - Open from PowerPoint.
- Have people zip the PPTX-files before uploading/sending.

Best regards,
Ute

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Ute Simon
Microsoft PowerPoint MVP Team und PowerPoint-User-Team
Das PowerPoint-Event des Jahres: Die PowerPoint-Anwendertage,
14. - 16.10.2007 in Fulda, http://powerpoint.anwendertage.de

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Steve Rindsberg - 29 Sep 2007 17:43 GMT

> Hello. I have a problem.
> I have microsoft office 2007 on my vista laptop..and for some reason, I can
> create powerpoints with the .pptx ending and open them, but when I open
> powerpoints with the ending .pptx that are from other computers (I am a
> teaching assistant), they will not open and just extrat as a zip file.

I think Ute may have nailed it. But meanwhile, do you have Windows set to its
default, hiding extensions of known file types?

Make Windows show file extensions and hidden files
http://www.pptfaq.com/FAQ00781.htm

If Windows is in "Hide my stuff" mode, you can have files with idiot names like
MyPowerPoint2007File.PPTX.ZIP but Windows hides the ZIP part. The human sees
PPTX, Windows sees .ZIP and opens it as a zip file when the human doubleclicks
the file.

Naughty naughy windowsmonkey.

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

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