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MS Office Forum / General PowerPoint Questions / April 2008PP 2003 Unable to Open
Hi. I'm running PP 2003. I'm pretty experienced at creating new presentations and all, but I have weird issue I have never seen. I work off a network. I recently got a new PC (both systems running 2003). Some of the PP files I created on my old PC won't open on my new PC. If I'm not mistaken, they are all free .pps training files from Osha. They operated just fine on my old PC, but now I get the following msg: "You are attempting to open a file type that is blocked by your registry policy settings" This happens if I try to download the file again from Osha's training site too. Per the IT guy, I would have the same user rights/access/security settings and updates as my old PC, because the updates are loaded by our corporate office. One file I saved & updated on my old PC that no longer opens on my new PC, can be opened by the IT guy when I email it to him (same network). Any thoughts or ideas? Is there anything that could be set differently on my new PC? Thanks in advance for any information. Karen See: http://support.microsoft.com/kb/922847/en-us The settings may be controlled by your network folks who are setting Group Policies for the whole network as opposed to any local PC setting. It's unlikely the IT Guy's settings would be the same as yours. Have you tried having another worker bee open the files? BTW, are you in the midst of an upgrade to Office 2007 at your organization? This could also might explain it if the Network folks are working on group policies for 2007.  SignatureThanks, Glenna Shaw Microsoft PowerPoint MVP Team http://www.pptmagic.com > Hi. > [quoted text clipped - 21 lines] > > Karen Yes, our corp office controls the group policies and updates, but they do this sytem wide. I sent the file to another worker bee, and he could open the file just fine. It's mine PC. What could be different on my new XP, when everything is controlled by our corporate IT department? Our local IT guy said the corp office is looking into 2007 updates, but anything applied goes over the complete network. > See: http://support.microsoft.com/kb/922847/en-us > [quoted text clipped - 32 lines] > > > > Karen Did you maybe install service pack 3 for Office 2003? I think it blocks some file types -- PPT 95 specifically comes to mind. If the OSHA files were saved as a PPT 95 file type, that, combined with SP3, could be the issue. Check Control Panel | Add/Remove Programs to see if Office 2003 SP3 is listed. (You may need to check the "show updates" box at the top of that dialog box.) SignatureEcho [MS PPT MVP] http://www.echosvoice.com What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm (New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/index.html > Yes, our corp office controls the group policies and updates, but they do > this sytem wide. I sent the file to another worker bee, and he could open [quoted text clipped - 54 lines] >> > >> > Karen > Yes, our corp office controls the group policies and updates, but they do > this sytem wide. I sent the file to another worker bee, and he could open > the file just fine. As a test, have the other workerbee open the file then do File, Save As and *explicitly* choose File Type: Presentation (*.PPT) rather than whatever's offered and give the file a new name. See if you can open that. ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ I checked my updates. I do have the SP3 Office update. I've been on a PC for most of my life and I never realized that check box was under add/remove programs! I emailed a file and asked the receipient to save as a .ppt and email it back. Low and behold, the file opened. Per our IT guy, I have the only PC in the place with this update (lucky me!). He said he will probably have to remove Office, do a registry clean on my PC then re-install without the Office SP3, unless you think this is an issue that MS is currently working on to fix?? You have all been most helpful. Thank you so much. Karen > > Yes, our corp office controls the group policies and updates, but they do > > this sytem wide. I sent the file to another worker bee, and he could open [quoted text clipped - 9 lines] > PPTools: www.pptools.com > ================================================ I think you should try uninstalling SP3 from Add-Remove programs, and if that doesn't fix it, then have him do the other hoop-jumping with uninstalling and cleaning the registry. (But he's probably right. The uninstall probably won't change the registry keys back.) SignatureEcho [MS PPT MVP] http://www.echosvoice.com What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm (New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/index.html >I checked my updates. I do have the SP3 Office update. I've been on a PC > for most of my life and I never realized that check box was under [quoted text clipped - 32 lines] >> PPTools: www.pptools.com >> ================================================ Microsoft came thru! Go to http://support.microsoft.com/kb/938810. From there scroll down and find the Powerpoint link. I've tried it, it actually works! This is a Thank You to Microsoft! SignatureRich > I think you should try uninstalling SP3 from Add-Remove programs, and if > that doesn't fix it, then have him do the other hoop-jumping with [quoted text clipped - 37 lines] > >> PPTools: www.pptools.com > >> ================================================ > I checked my updates. I do have the SP3 Office update. I've been on a PC > for most of my life and I never realized that check box was under add/remove [quoted text clipped - 6 lines] > Office SP3, unless you think this is an issue that MS is currently working on > to fix?? I don't know if MS is working on it, but before going through all the hassle of uninstalling and resinstalling everything, try (or have the IT guy try) uninstalling the SP3 update (good job, finding it in add/remove, by the way). If it works, great. It's quick. > You have all been most helpful. Thank you so much. You're very welcome. > Karen > [quoted text clipped - 11 lines] > > PPTools: www.pptools.com > > ================================================ ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ |
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