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MS Office Forum / General PowerPoint Questions / December 2007

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PowerPoint problem - Epson Printer Driver

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Barbara - 09 Dec 2007 04:23 GMT
When I close a PowerPoint presentation, I get the message "Microsoft Offer
PowerPoint has encountered a problem and needs to close.  We are sorry for
the inconvenience."  When I send the error reort, a window comes up and says
I can "get more information about preventing the problem in the future."  So,
I click on that, and it says, "Download updates for an Epson Printer Driver.  
This problem was caused by an Epson Printer Driver created by Epson.  A
solution is available that will solve this problem.  Go to Epson website to
learn more about the solution."  I don't have an Epson printer and have not
installed an Epson Printer Drive.  Epson keeps telling me to to the Epson
site and download the printer driver for my operating system.  I have Windows
XP and cannot find anything in my hard drive that says I have an Epson driver
installked.  Has anybody else experienced this problem, and, if so, how can I
fix it?  I have a brand new computer and printer (HP), and would like to get
everything working properly.  Thanks!
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BJRogers

TAJ Simmons - 11 Dec 2007 11:53 GMT
BJRogers

A long shot - but try downloading an updated HP printer driver from hp.com

Cheers
TAJ Simmons

awesome - powerpoint templates,
http://www.awesomebackgrounds.com
powerpoint backgrounds, free samples, ppt tutorials...

> When I close a PowerPoint presentation, I get the message "Microsoft Offer
> PowerPoint has encountered a problem and needs to close.  We are sorry for
[quoted text clipped - 19 lines]
> get
> everything working properly.  Thanks!
 
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