hi lucy :). I can see all in the screen, thanks. I do have the latest
drivers. I have not messed with the advanced print under powerpoint options
yet. BUT I contacted my printing vendor and I solved it by going under
printing pref. for the printer and going to the quality tab. In the window
listing the objectives, I selected text and hit the details button. Then I
went to the Misc tab in the resulting window and unchecked both use printer
fonts and clip font characters and under true type mode I switched from
download as true type to download as bit image. That seemed to fix my
problem. Thanks Lucy :)!