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MS Office Forum / General PowerPoint Questions / March 2008powerPoint 2003 not showing add-in
I have security set to low and when I install an add-in it goes through everything as normal but does not show up in toolbar or customize etc. When I go to the actual add in using Windows Explorer and double click it I get a message that it is already running. I am an Administrator on the machine running XP > I have security set to low and when I install an add-in it goes through > everything as normal but does not show up in toolbar or customize etc. When > I go to the actual add in using Windows Explorer and double click it I get a > message that it is already running. I am an Administrator on the machine > running XP Choose Help, About from the main menu and click "Disabled Items". See if your add-in is listed. If so, re-enable it and restart PPT to see if that helps. If no joy, let us know more about the add-in. Is it your own or a commercial/shareware one? If the latter, check with the author. ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ Steve, Thanks for the reply - but unfortunately there are no items listed in the disabled box. The add-in is VBPresenter. I have contacted them and they are trying to find out why I'm having this issue also. It happens on multiple machines - has not worked on one single machine. I wonder if it would help if they just sent me another copy of the application? > > I have security set to low and when I install an add-in it goes through > > everything as normal but does not show up in toolbar or customize etc. When [quoted text clipped - 14 lines] > PPTools: www.pptools.com > ================================================ I doubt that getting another copy would help - generally if the installer file is corrupt, you'll get error messages or it'll refuse to run. You might check to see if other add-ins work though. There are free ones you could try. http://www.pptools.com/starterset/ is one (ours) Others are available at e.g. http://skp.mvps.org and other sites. But before trying that, start PPT and press ALT+F11 If that does nothing or gives you an error message, you may not have VBA installed, which'd disable most add-ins. In that case, re-run setup, choose a customized install and make sure to add VBA as one of the features. > Steve, > Thanks for the reply - but unfortunately there are no items listed in the [quoted text clipped - 21 lines] > > PPTools: www.pptools.com > > ================================================ ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ I can run the adobe pro add-in just fine. If there were another add-in that would work with VBPresenter I would try it. > I doubt that getting another copy would help - generally if the installer file is > corrupt, you'll get error messages or it'll refuse to run. [quoted text clipped - 41 lines] > PPTools: www.pptools.com > ================================================ Ok I found something interesting. I successfully installed the desired add-in on a Vista machine instead of XP. The other difference is that the Vista machine is not running our firewall. Even though I stopped the agent in the xp machines I think its possible that is causing the problem but I do not have the application disk with me now to try to confirm that. Thanks for your help - > I can run the adobe pro add-in just fine. If there were another add-in that > would work with VBPresenter I would try it. [quoted text clipped - 44 lines] > > PPTools: www.pptools.com > > ================================================ > Ok I found something interesting. I successfully installed the desired > add-in on a Vista machine instead of XP. The other difference is that the > Vista machine is not running our firewall. Even though I stopped the agent > in the xp machines I think its possible that is causing the problem but I do > not have the application disk with me now to try to confirm that. Thanks for > your help - I wonder if the add-in is trying to "phone home" and is being stopped by the firewall. In any case, let us know what you find out next, ok? > > I can run the adobe pro add-in just fine. If there were another add-in that > > would work with VBPresenter I would try it. [quoted text clipped - 44 lines] > > > PPTools: www.pptools.com > > > ================================================ ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================
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