movie goes black when playing

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frostin - 25 Mar 2008 22:10 GMT

i have office 2003 on vista. i insert a movie file onto the slide and use the
play 'on click' option. the movie plays when i click it but only the sound
plays; there is no visual, it just is black the whole time. how do i fix
this? the same thing happens when i tried over avi files.

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Lucy Thomson - 25 Mar 2008 23:02 GMT

Hi Frostin

Make sure the powerpoint file & the movie file are in the same folder and
also make sure that the folder has a short file path (e.g. C:\my
presentation rather than in your My Documents which is C:\Documents and
Settings\<username>\My Documents\My Presentation). If you move the ppt &
movie you will need to re-insert.

If that doesn't help, have a read of Austin's great tutorial:
http://www.playsforcertain.com/tutorial.htm

Lucy

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Lucy Thomson
PowerPoint MVP
MOS Master Instructor
www.aneasiertomorrow.com.au

>i have office 2003 on vista. i insert a movie file onto the slide and use
>the
> play 'on click' option. the movie plays when i click it but only the
> sound
> plays; there is no visual, it just is black the whole time. how do i fix
> this? the same thing happens when i tried over avi files.

Reply to this Message

Sandy - 26 Mar 2008 02:52 GMT

You probably have to adjust your hardware accelerate. For instructions, go
here: http://pptfaq.com/FAQ00129.htm

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PowerPoint Responsibly

Sandy Johnson
Microsoft Certified Office Specialist (MOS PowerPoint)

> i have office 2003 on vista. i insert a movie file onto the slide and use the
> play 'on click' option. the movie plays when i click it but only the sound
> plays; there is no visual, it just is black the whole time. how do i fix
> this? the same thing happens when i tried over avi files.

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Randy - 26 Mar 2008 16:55 GMT

I tried BOTH these solutions (I have Office 2003 on XP) and neither one
worked. I still get the sound of the movie, but a black screen. Help!

> You probably have to adjust your hardware accelerate. For instructions, go
> here: http://pptfaq.com/FAQ00129.htm
[quoted text clipped - 3 lines]
> > plays; there is no visual, it just is black the whole time. how do i fix
> > this? the same thing happens when i tried over avi files.

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Austin Myers - 26 Mar 2008 19:02 GMT

Randy,

Not a hardware issue. PPT has a known bug in that if the path to the media
is to long you get exactly what you are seeing. Solution:

Create a folder with a short path (C:\presentation)
Copy your existing presentation to it.
Copy the media file to it
Open the presentation
Delete the media file from it
Re-Insert the media file using the copy that is IN the folder with the
presentation.

Should be good to go.

Austin Myers
MS PowerPoint MVP Team

Provider of PFCPro, PFCMedia and PFCExpress
www.playsforcertain.com

>I tried BOTH these solutions (I have Office 2003 on XP) and neither one
> worked. I still get the sound of the movie, but a black screen. Help!
[quoted text clipped - 10 lines]
>> > fix
>> > this? the same thing happens when i tried over avi files.

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