> i want this fix from Microsoft:
>
[quoted text clipped - 3 lines]
> and pay a £40 support charge? this seems a bit of a rip-off. is there a way
> around it?
On that page, it says:
"In special cases, charges that are ordinarily incurred for support calls may be
canceled if a Microsoft Support Professional determines that a specific update
will resolve your problem."
In all probability, there will be no charges; in any case, they'd have to ask for
a credit card number before charging you anything; at that point you can ask for
clarification before giving them the information.
-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
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