You are getting the document has a web doc rather than a print doc.
Inform the sender that Publisher has 2 distinct publication types.
A print pub and a web pub.
A print pub can be converted to a web pub under the File Menu.
If they are wanting to have a publication in print as well as online than
they need to maintain
2 copies of the publication, one as a print and one as a web.
--
David Bartosik - Microsoft MVP
Visit www.davidbartosik.com
for Publisher and Web Design
Tips and How-to's.
> Anybody know how to keep Publisher 2000 from configuring a document in
> Web mode. We receive a document from an outside staff person that
[quoted text clipped - 3 lines]
> We get "web page setup" instead of the "page setup" I need to
> configure the newsletter to print in booklet form.