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MS Office Forum / Publisher / Commercial Printing / February 2004

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Acrobat Distiller/PDF Problems

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Isaac - 23 Feb 2004 23:51 GMT
Over all I'm very happy with the results I have with creating the PDF.
I have a distiller driver that is working on the PDF port so I send to the distiller and it creates for me the PDF file in CMYK.
so now for the problems:
1. When I send more then a few pages to print (more than 5-7 pages) the distiller is working file and creating the temp file, but then it does not spool it into the PDF, and NO it's not a problem with the PDF port it happens also when I try to save the file as post script or even when I send to print and select the option to "print to file"

2. When I send it to PDF as grayscale or RGB some but not all images are some how being duplicated over themselfs

Thanks for you help.
mac - 24 Feb 2004 04:16 GMT
I had lots of problems like you describe when using Distiller with the
"Distiller Assistant"--the hidden application that works out of your sight
to first print to a postscript file then load distiller and distill that
file to the directory way down in the C:\Program Files\Adobe\Acrobat
X\Distilr\whatever folder.

I solved it by changing the way Distiller worked. I changed the port in the
printer control panel for the distiller to "File" from "PDF port"

this results in a postscript file being created (you will have to provide
path and filename, depending on your OS). You then either drag and drop it
onto an open distiller window *or* "Open" it in distiller from its file menu
*or* (the best way, IMHO) set up a watched folder system where you simply
drag/drop or even print to an "in" folder, activate distiller with the
correct job options, then let it run. The resulting pdf will be in the "out"
folder.

you can put the In" and "out" anywhere...actually, Acrobat can put it
anywhere. You set it up from the Distiller file menu. Don't try to make
folders of those names yourself.

This will semi-automate the pdf creation but without the crap from Distiller
Assistant.

If you need more specific details, please provide your OS version and
Acrobat version. OK?

Hope this helps!

Mac Townsend--MSVP/Publisher-Prepress
Adcom Graphics, Fairfield, CA
Electroic Prepress/Digital Imaging
www.adcomgraphics.com
Terje Martinsen - 25 Feb 2004 07:23 GMT
I, and everyone with 2003, have the same problem.
Brian Kvalheim pointed me to the problem.

Read:
http://support.microsoft.com/default.aspx?scid=kb;en-us;828510

regards Terje

> Over all I'm very happy with the results I have with creating the PDF.
> I have a distiller driver that is working on the PDF port so I send to the distiller and it creates for me the PDF file in CMYK.
> so now for the problems:
> 1. When I send more then a few pages to print (more than 5-7 pages) the distiller is working file and creating the temp file, but then it does not
spool it into the PDF, and NO it's not a problem with the PDF port it
happens also when I try to save the file as post script or even when I send
to print and select the option to "print to file"

> 2. When I send it to PDF as grayscale or RGB some but not all images are some how being duplicated over themselfs
>
> Thanks for you help.
???MS?Publisher??? - 25 Feb 2004 08:00 GMT
It is not an 'everyone' issue at all.
This is a very much 'some' issue.

--
Terje Martinsen - 25 Feb 2004 08:59 GMT
Sorry, my English is maybe not perfect, being a Norwegian.
But don't you have anything better to do, for instance try to help people
having a problem (which I think I did although maybe inly "some" have the
problem)?
Please write me a message in Norwegian, and I could cut it into pieces if I
like. But I don't think I would care if I could understand the message.

Terje

> It is not an 'everyone' issue at all.
> This is a very much 'some' issue.
>
> --
???MS?Publisher??? - 25 Feb 2004 10:58 GMT
Terje you are awfully noisy.

I was just pointing out not all.

That is helping people as some like myself do not have the problem.
--
Terje Martinsen - 26 Feb 2004 07:06 GMT
You also have the problem, you just haven't discovered it yet!
Once your file get large (big?) enough, the same ting will happen to you.
Unless you have a fix for it, which MS does not have.

Terje

> Terje you are awfully noisy.
>
> I was just pointing out not all.
>
> That is helping people as some like myself do not have the problem.
> --
???MS?Publisher??? - 26 Feb 2004 07:13 GMT
Terje I have spooled a file that got to 800Mb, as I always watch my files
while converting as I know things can go wrong.
It is no different to some that have the problem copying and pasting or OLE
an Excel spreadsheet to Publisher with the grid lines that cannot be
switched off.  I do not have that issue the same as I do not have the file
spooling issue.

> You also have the problem, you just haven't discovered it yet!
> Once your file get large (big?) enough, the same ting will happen to you.
> Unless you have a fix for it, which MS does not have.
>
> Terje
Terje Martinsen - 27 Feb 2004 06:58 GMT
Then seriously; Do you have access to a version or fix that I do not?
Its a reported error from MS with no fix/update so far, and it is driving me
crazy.

I can also print a file as large as 1,5 GB, but NOT if it is CMYKed as
stated in the original question form Isaac.

regards Terje

> Terje I have spooled a file that got to 800Mb, as I always watch my files
> while converting as I know things can go wrong.
[quoted text clipped - 10 lines]
> >
> > Terje
???MS?Publisher??? - 27 Feb 2004 07:24 GMT
Terje I think it is purely the luck of the draw with the Excel issue.  You
either have it or you do not.

I don't believe MS is addressing the issue for those that have it.  Why
should MS care, they have basically no competition.  Customers are just like
cockroaches for MS, they don't care how many die as there are so many out
there they work on the principle they could never burn them all.

It appears around 75% have the Excel/Publisher grid problem.
I can only imagine it is something reasonably simple, as it appears if you
do a full clean install with Windows XP and Office 2003 you don't get the
problem.  I am not 100% sure on this, but it does appear that way from the
knowledge I have gained.  Those that have upgraded MS Office have the
problem, so it appears it is a left over DLL file or something simple like
that.  I am just so thankful I don't have the Excel grid line problem in
Publisher, as I would be really mad, as I use Excel files extensively in
Publisher documents.

--
Terje Martinsen - 27 Feb 2004 07:42 GMT
What about the ORIGINAL problem?
I can't see Excel mentioned here, just the problem about distilling large
CMYKed files.

Regards Terje

> Terje I think it is purely the luck of the draw with the Excel issue.  You
> either have it or you do not.
[quoted text clipped - 15 lines]
>
> --
???MS?Publisher??? - 27 Feb 2004 07:49 GMT
Terje, no idea, some have that problem, and yes, I have seen the problem
first hand on somebody else's computer, but I don't have the issue with the
large spool files.  On my Centrino laptop I don't have the problem with it
either.

--
 
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