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MS Office Forum / Publisher / Commercial Printing / December 2005Getting a good pdf file to my printer
Getting successful files of my Publisher newspaper to the printer has been a huge nightmare. I've used two different pdf creator freewares. We've had lots of problems from missing fonts to numbers subbed with symbols. We're b&w, so shouldn't this be easy? My printer always blames Publisher, but it seems like it should be their problem since the file looks perfect when it leaves here. If I purchase Adobe Distiller does anyone think these problems will be resolved? I've read about saving as .eps. Should my printer have offered this as a solution? Am I getting the runaround -- should I dump this vendor? It sounds like a font issue, which your printer should have recognized. Are you using "fancy fonts"?  SignatureJoAnn Paules MVP Microsoft [Publisher] > Getting successful files of my Publisher newspaper to the printer has been > a [quoted text clipped - 10 lines] > solution? > Am I getting the runaround -- should I dump this vendor? I'm using all kinds of fonts since I create each different ad in the paper also. > It sounds like a font issue, which your printer should have recognized. Are > you using "fancy fonts"? [quoted text clipped - 13 lines] > > solution? > > Am I getting the runaround -- should I dump this vendor? If you are using all sorts of fonts, then this is the problem. I don't know how the free PDF writers work, look to see if you can embed your fonts. Some fonts cannot be embedded due to license restrictions. If you must have unusual fonts, select all on your page, save as a picture, turn the picture into a PDF. SignatureMary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com > I'm using all kinds of fonts since I create each different ad in the paper > also. [quoted text clipped - 16 lines] >> > solution? >> > Am I getting the runaround -- should I dump this vendor? You need to make sure your printer has those fonts. When I use a "fancy font" (I know, weird term but you knew what I meant), I take a look to see which fonts can be embedded and which I need to include with my .pub file for my printer. If you're printer is worth your business (1) he should have suggested this already and (2) he should know what to do with those fonts. If he doesn't, I can recommend one in southeast PA who does wonderful work at great rates. SignatureJoAnn Paules MVP Microsoft [Publisher] > I'm using all kinds of fonts since I create each different ad in the paper > also. [quoted text clipped - 22 lines] >> > solution? >> > Am I getting the runaround -- should I dump this vendor? Thanks a lot -- your comments were so helpful. Please forward me the printer's name and your contact if you think they'd do 6,000, b&w, 16pg papers. The first file I sent was missing fonts -- my printer guy did identify it as a font issue. I then changed my pdf freeware and that solved the problem at the time. They never said the file was "missing fonts" again, but had a huge list of other reasons why he couldn't use my file. Again, thank you! Pam > You need to make sure your printer has those fonts. When I use a "fancy > font" (I know, weird term but you knew what I meant), I take a look to see [quoted text clipped - 31 lines] > >> > solution? > >> > Am I getting the runaround -- should I dump this vendor? I KNOW they can do the job. Check out www.nefra.com. The site itself isn't much but they have their Business Solutions guide there with their contact information. Any chance you remember what some of the other reasons were? SignatureJoAnn Paules MVP Microsoft [Publisher] > Thanks a lot -- your comments were so helpful. Please forward me the > printer's name and your contact if you think they'd do 6,000, b&w, 16pg [quoted text clipped - 58 lines] >> >> > solution? >> >> > Am I getting the runaround -- should I dump this vendor? this past issue, they said on 4/16 pages, numbers (ie business phone #s) were subbed with symbols. Upon their suggestion, I created the pdf as greyscale instead of rgb. This result was even worse they said - same substitution problems on more pages. > I KNOW they can do the job. Check out www.nefra.com. The site itself isn't > much but they have their Business Solutions guide there with their contact [quoted text clipped - 64 lines] > >> >> > solution? > >> >> > Am I getting the runaround -- should I dump this vendor? Send me one of your files. SignatureJoAnn Paules MVP Microsoft [Publisher] > this past issue, they said on 4/16 pages, numbers (ie business phone #s) > were [quoted text clipped - 82 lines] >> >> >> > solution? >> >> >> > Am I getting the runaround -- should I dump this vendor? I find it highly unlikely that the color mode of the PDF would have any effect on font problems. Substitution of symbols for numbers is usually caused by a font not being properly embedded in the PDF file. And if the printer has the proper software for handling PDFs they should be able to determine if all the fonts in the PDF are embedded or not. You might need to find a printer who is a little more up to speed on handling PDF files or find one who can accept properly packaged native Publisher files. SignatureJeff Daghir MPS Printing, Inc. The Ink & Paper People! Madison, IN www.mpsprinting.com jeff_daghir@mpsprinting.com You should be using Serif PagePlus11 if you are creating a small town newspaper. Has PDF and everything else you need all built in to the program. www.serif.com > You should be using Serif PagePlus11 if you are creating a small town > newspaper. I do! Mike > Has PDF and everything else you need all built in to the program. > www.serif.com |
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