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MS Office Forum / Publisher / Programming / April 2005OFFICE ASSISTANT.
I have XP...My engineer has upgraded my PC to office2003 when using publisher I can not get the office assistant. It tells me it is not featured on my office..How do I download this???? Cheers D "There are no Office Assistant character files present on the system" error message when you start an Office 2003 program http://support.microsoft.com/default.aspx?scid=kb;en-us;837825  SignatureMary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com >I have XP...My engineer has upgraded my PC to office2003 when using publisher > I can not get the office assistant. It tells me it is not featured on my > office..How do I download this???? > Cheers > D Sorry dont understand the answer????is this an an error meaasge or have you wrote that mary??? why is there no assistant on office 2003 Thanks cass > "There are no Office Assistant character files present on the system" error message > when you start an Office 2003 program [quoted text clipped - 5 lines] > > Cheers > > D It is a link to a Microsoft Knowledge Base article. Do you have the service pack for Office 2003? http://office.microsoft.com/en-us/officeupdate/default.aspx There was a hot fix concerning the Assistant Description of the Microsoft Office 2003 post-Service Pack 1 Hotfix Package: September 8, 2004 http://support.microsoft.com/default.aspx?scid=kb;en-us;839633 SignatureMary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com > Sorry dont understand the answer????is this an an error meaasge or have you > wrote that mary??? why is there no assistant on office 2003 [quoted text clipped - 11 lines] >> > Cheers >> > D Hi mary f you mean Service pack 2 upgrade yes I have cass > It is a link to a Microsoft Knowledge Base article. > [quoted text clipped - 20 lines] > >> > Cheers > >> > D > Hi mary f you mean Service pack 2 upgrade yes I have Service Pack 2 for Windows XP is not Service Pack 1 for Office. You need to go to the link Mary gave (http://office.microsoft.com/en-us/officeupdate/default.aspx) and run the updater tool. It should do all the work automagically for you. SignatureEd Bennett - MVP Microsoft Publisher Hello ed I have treid marys link and updated office 2003....but it still tells nme the same thing.....FEATURE IS ON A NETWORK RESOURCE THAT IS NOT AVAILLABLE....ENTER AN ALTERNATE PATH TO FOLDER CONTAINING THE INSTALATION PACK...I have no idea what this means...maybe my engineer didn't install it.??? Cheers D > > Hi mary f you mean Service pack 2 upgrade yes I have > [quoted text clipped - 3 lines] > (http://office.microsoft.com/en-us/officeupdate/default.aspx) and run the > updater tool. It should do all the work automagically for you. Have you talked to your in-house Help desk about this? It sounds like your system isn't looking for the right directory or your IT staff decided that you did not need this feature. SignatureJoAnn Paules MVP Microsoft [Publisher] > Hello ed I have treid marys link and updated office 2003....but it still > tells nme the same thing.....FEATURE IS ON A NETWORK RESOURCE THAT IS NOT [quoted text clipped - 11 lines] >> (http://office.microsoft.com/en-us/officeupdate/default.aspx) and run the >> updater tool. It should do all the work automagically for you. Hi yes i will have to talk to to someone...I am at home it is a personal PC Thanks..I appreciate any help Cass > Have you talked to your in-house Help desk about this? It sounds like your > system isn't looking for the right directory or your IT staff decided that [quoted text clipped - 15 lines] > >> (http://office.microsoft.com/en-us/officeupdate/default.aspx) and run the > >> updater tool. It should do all the work automagically for you. This problem is on your home computer? Do you have the Office disks? SignatureJoAnn Paules MVP Microsoft [Publisher] > Hi yes i will have to talk to to someone...I am at home it is a personal > PC [quoted text clipped - 27 lines] >> >> the >> >> updater tool. It should do all the work automagically for you. No this is the problem I think...my engineer took it away to clean and upgraded the office from 2001 to 2003...but didn't leave me any discs Cass > This problem is on your home computer? Do you have the Office disks? > [quoted text clipped - 29 lines] > >> >> the > >> >> updater tool. It should do all the work automagically for you. Wait - you have Office on your personal computer but you don't have the disks? That tells me that either your "engineer" stole your property or that you could be running an illegal copy of Office. I'd suggest asking the "engineer" about this. SignatureJoAnn Paules MVP Microsoft [Publisher] > No this is the problem I think...my engineer took it away to clean and > upgraded the office from 2001 to 2003...but didn't leave me any discs [quoted text clipped - 36 lines] >> >> >> the >> >> >> updater tool. It should do all the work automagically for you. Hello Joann...I bought this PC from the same engineer ..he put it together for me.I have do discs for office 2003 as he upgraded for me at his place. How do you know it is an ilegal copy?? I am worried now cass > Wait - you have Office on your personal computer but you don't have the > disks? That tells me that either your "engineer" stole your property or that [quoted text clipped - 41 lines] > >> >> >> the > >> >> >> updater tool. It should do all the work automagically for you. If you own the computer and you bought it loaded with certain program, you own those disks. If you don't have possession of them, I'd suggest asking for them first. If the "engineer" refuses for any reason, then he violated Microsoft's laws. How you want to deal with that is up to you. I think you will find the MS does not take these things lightly. SignatureJoAnn Paules MVP Microsoft [Publisher] > Hello Joann...I bought this PC from the same engineer ..he put it together > for me.I have do discs for office 2003 as he upgraded for me at his place. [quoted text clipped - 52 lines] >> >> >> >> the >> >> >> >> updater tool. It should do all the work automagically for you.
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