Publisher will not display graphics on screen?

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REW - 17 Aug 2005 10:00 GMT

Pictures and objects do not appear on the screen but they do print and appear
in Print Preview. I've tried all Picture Display options, makes no
difference. Tried linked and embedded pictures, makes no difference. Can view
thumbnails of pictures in graphics manager. Tried copy & pasting pics from
Paintbrush into Publisher. Tried inserting exactly same picture in both Paint
and Pub 2003 to check pic is okay, it is. Tried every type of picture file,
no difference. Never used to have this problem, it started when I mail merged
to a new document last week, ever since I can not see any pictures, Pub runs
slow and sometimes 'not responding'.
Can anyone help, please?!

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Ed Bennett - 17 Aug 2005 10:37 GMT

REW <REW@discussions.microsoft.com> was very recently heard to utter:

> Pictures and objects do not appear on the screen but they do print
> and appear in Print Preview. I've tried all Picture Display options,
> makes no difference.

This is almost certainly a problem with your video driver.

By going to Display Properties > Settings > Advanced > Troubleshoot, and
dragging the Hardware Acceleration slider down three notches, you will be
able to disable Publisher from making the calls on the video driver that
cause this problem.

If this does fix your problem, it means that the problem does indeed lie
with the video driver. You can leave your computer running at this lower
hardware acceleration, but it may cause problems with other programs. It is
a better solution to try and find a driver update for your graphics card.
Normally, the latest drivers from the video card manufacturer will do the
trick, but ATI (and recently Intel and Dell) tend to be slower in perfecting
their
drivers, so some newer ATI and Intel cards to not yet have drivers available
that do not exhibit this behaviour. The solution here is to nag
ATI/Intel/Dell for better drivers.

--
Ed Bennett - MVP Microsoft Publisher

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