Error printing from Publisher 2007 on Vista

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geekgrrl - 07 Mar 2008 20:24 GMT

I am automating the printing of publisher files to a virtual printer
that creates PDF files. I have one Publisher file that I created by
importing a word document on Publisher 2003. When I try to automate
the printing of this document, and this document only, to my virtual
printer, I get a message box prompt "Waiting for the printer to
respond" and it sits there indefinitely. All of the pages of the
document are spooled to my printer, and if I hit the cancel button the
document will go through. If I try to run the automation again, the
document will randomly stop spooling at different pages.

What is causing this prompt? Why just this document? The prompt, when
it happens, basically halts the whole conversion process, which is not
good. If I open and print the document manually I do not get the same
behaviour.

Any ideas?

TIA
Geekgrrl.

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Mary Sauer - 07 Mar 2008 22:24 GMT

Are you using Acrobat?

Your message subject says Publisher 2007 but your message body is saying 2003.
Have you tried the Office 2007 PDF save as Add-in? It only works with Office
2007 products.

2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS
http://www.microsoft.com/downloads/details.aspx?FamilyId=4D951911-3E7E-4AE6-B059
-A2E79ED87041&displaylang=en

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Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

>I am automating the printing of publisher files to a virtual printer
> that creates PDF files. I have one Publisher file that I created by
[quoted text clipped - 15 lines]
> TIA
> Geekgrrl.

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geekgrrl - 10 Mar 2008 14:33 GMT

Mary,

Thanks for the response. The Word document was converted using
Pub2003, but my testing and the problem occurs when I am automating
using Publisher 2007. I am getting this on both 32-bit and 64-bit
platforms, with both Vista and XP.

I am not using Acrobat. I am working on upgrading an internal
automation solution that uses a virtual printer from another company.
This virtual printer does PDF as well as other output file types,
which is why we are using it.

Geekgrrl

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Ed Bennett - 11 Mar 2008 00:44 GMT

> I am not using Acrobat. I am working on upgrading an internal
> automation solution that uses a virtual printer from another company.
> This virtual printer does PDF as well as other output file types,
> which is why we are using it.

Publisher 2007 often tries to be too smart for its own good in the
printing department. If the printer driver isn't in tip-top condition,
then it will sit there waiting for it to respond until the second coming.

You can use Publisher's PDF driver (without the need for a virtual
printer, as it is exposed in the object model in 2007), and Free
Software solutions such as Ghostscript will allow you to convert these
PDF files to other image filetypes.

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Ed Bennett - MVP Microsoft Publisher
http://ed.mvps.org

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