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MS Office Forum / Publisher / Web Design / January 2008How do I install Service Pack 3?
I download the SP3 update successfully but I cannot install it. I have the OEM Office CD, and I get no message that it is not there, so why does the patch fail to install? This question is poorly worded, and so unfortunately doesn't tell me anything. Please try again. What version of Publisher is this? Which type of SP is this? What Office release and bundle is this? You don't get what message? That what isn't where? What is the failure - details here are mandatory - what goes wrong, and where and what are the wording of errors?  SignatureDavid Bartosik - [MSFT MVP] www.publishermvps.com >I download the SP3 update successfully but I cannot install it. I have the > OEM Office CD, and I get no message that it is not there, so why does the > patch fail to install? David, I think I'm having the same problem, so I will try to explain on behalf of the other person. I believe he's talking about Office, not Publisher. I am trying to install Service Pack 3 for MS Office 2000. The update website detects that I need SP3 and I tell it to download and install. During the installation process, it asks that I place the Office 2000 (SR-1) CD in my CD-ROM drive. I do so, and the installation status bar marches to completion. At the end it tells me that the installation was unsuccessful, without so much as a word of explanation. I tried it several times, each time doing something a bit differently. For instance, I put the CD in before I even began the download to see if that would help. It did not, and I have not been able to come up with any sort of solution. Any ideas? - Jason > This question is poorly worded, and so unfortunately doesn't tell me > anything. Please try again. [quoted text clipped - 6 lines] > > OEM Office CD, and I get no message that it is not there, so why does the > > patch fail to install? I'd have to refer you to the appropriate newsgroup - microsoft.public.office.setup David Bartosik - [MSFT MVP] www.publishermvps.com www.davidbartosik.com > David, > [quoted text clipped - 29 lines] >> > the >> > patch fail to install? Basically same thing happened to me when attempting install of two dwn loaded updates to office 2003 pro. Reports file not found on CD but search reveals it is there. > I'd have to refer you to the appropriate newsgroup - > microsoft.public.office.setup [quoted text clipped - 36 lines] > >> > the > >> > patch fail to install? David, I checked the newsgroup but could not find an answer to the problem as Jason so adequately describes. Can you be a little more specific or should I ask the newsgroup for help. Regard Steve > I'd have to refer you to the appropriate newsgroup - > microsoft.public.office.setup [quoted text clipped - 36 lines] > >> > the > >> > patch fail to install? Same problem, originally. I found that if I downloaded SP3 and the subsequent patches to my computer and installed from there, I was succesful. When the list of updates is presented in the right column, you can choose brief information and then more information and you will be directed to a site with the actual downloadable file. Download it and run from your hard-drive, worked well for me. Hope this helps. > David, > I checked the newsgroup but could not find an answer to the problem as Jason [quoted text clipped - 43 lines] > > >> > the > > >> > patch fail to install? After trying all of the suggestions above and many more i simply saved the sp3 to hard drive and then ran it from there and it worked perfectly and i now have windows installer and frontpage working as it should. I hope this can save someone else from the time and frustration it took me. > Same problem, originally. I found that if I downloaded SP3 and the > subsequent patches to my computer and installed from there, I was succesful. [quoted text clipped - 52 lines] > > > >> > the > > > >> > patch fail to install? Same problem, originally. I found that if I downloaded SP3 and the subsequent patches to my computer and installed from there, I was succesful. When the list of updates is presented in the right column, you can choose brief information and then more information and you will be directed to a site with the actual downloadable file. Download it and run from your hard-drive, worked well for me. Hope this helps. > David, > I checked the newsgroup but could not find an answer to the problem as Jason [quoted text clipped - 43 lines] > > >> > the > > >> > patch fail to install? Excuse my ignorance but firstly, what is a 'newsgroup and where would I find it? Secondly, why don't people who reply on forums give concise answers? A lot of people are having the same installing problem and no-one can give a direct answer. Any further help would be appreciated. Thanks in advance. TIM > I'd have to refer you to the appropriate newsgroup - > microsoft.public.office.setup [quoted text clipped - 36 lines] > >> > the > >> > patch fail to install? There are thousands of new groups, i.e., microsoft.public.publisher.webdesign the one you are in is one of the news groups. Usually the instructions to install a SP are given at the download site where they are offered. What Service Pack for what program are you interested in? SignatureDon Vancouver, USA > Excuse my ignorance but firstly, what is a 'newsgroup and where would I find > it? Secondly, why don't people who reply on forums give concise answers? A [quoted text clipped - 43 lines] > > >> > the > > >> > patch fail to install? I have a similar problem. I went to Office Updates. There were two kinds of Service Pack 3 updates. One said Service Pack 3 for Office SR1 and Publisher. The other said just Service Pack 3 I think. Both were indicated as required updates so I chose both. I think one installed but the other did not. It says it did with 0kb in the update window. But it still shows up as a required update and none of the application updates that have SP3 as a prerequisite light up. So it did not install. Every time I try again it asks for a data1.msi on Outlook 2000 OEM disk. I don't have that disk and never have. I have Office 2000 with Outlook on it. The file the install is looking for is nowhere on my hard drive. There is a data1.msi on the Office disk but that is not the one the install/update is looking for. Now what? > There are thousands of new groups, i.e., > microsoft.public.publisher.webdesign the one you are in is one of the news [quoted text clipped - 64 lines] > > > >> > the > > > >> > patch fail to install? I've recently had to re-load my hard drive. I've gone onto www.microsoft.com and downloaded all the Windows updates. I then asked to search for Office updates and there is a Service Pack 3. I click to install, it downloads and installs. Around half way through, it asks for the CD. I insert it, the drive reads it and carries on with the install. When it has finished it tells me that the update was unsuccessful. As quite a few people are having the same problem, is it the download that is erronious? Also all the remaining updates require Service Pack 3 to be installed. Regards TIM > There are thousands of new groups, i.e., > microsoft.public.publisher.webdesign the one you are in is one of the news [quoted text clipped - 64 lines] > > > >> > the > > > >> > patch fail to install? Hi, I'm having a similar problem and its been quite frustrating. I am trying to download office xp service pack 3. In the middle of installation, it asks for MS Office CD and when I place it, it cannot find "OUTRET". Please help!! Is there something wrong with the download?? It seems many people are having similar problems > I've recently had to re-load my hard drive. I've gone onto www.microsoft.com > and downloaded all the Windows updates. I then asked to search for Office [quoted text clipped - 77 lines] > > > > >> > the > > > > >> > patch fail to install? I've cracked it. If you read all of the text on the download page, it tells you that there are a couple of files that need renaming. Once you do this, it's fine. I also found that some downloads are better done when finding them manually rather than with the auto search. Some of them struggled to load, then came up with a window that said a certain file has already been updated. Click on IGNORE and it carries on. TIM > Hi, > [quoted text clipped - 85 lines] > > > > > >> > the > > > > > >> > patch fail to install? Thanks, Tim, for reminding me once again that when all else fails, read the instructions. It worked fine when I retrieved the full-file download. > I've cracked it. If you read all of the text on the download page, it tells > you that there are a couple of files that need renaming. Once you do this, [quoted text clipped - 94 lines] > > > > > > >> > the > > > > > > >> > patch fail to install? I renamed the file, downloaded the fullfile and I still get stuck when it asks me for the sr-1 disk. I have insterted the disk, manually located the file and still I get that it is an invalid install file? > Thanks, Tim, for reminding me once again that when all else fails, read the > instructions. It worked fine when I retrieved the full-file download. [quoted text clipped - 97 lines] > > > > > > > >> > the > > > > > > > >> > patch fail to install? Did not crack it for me, I'm afraid! Could not find any text saying files need renaming ... Any more ideas? Thanks. Alan > I've cracked it. If you read all of the text on the download page, it tells > you that there are a couple of files that need renaming. Once you do this, [quoted text clipped - 94 lines] > > > > > > >> > the > > > > > > >> > patch fail to install? I'm having the same problem with updating Office XP with SP3. It successfully downloads the file (step 1), but during Installation (step 2), after being propted for original CD, I point it to the requested "PROPLUS.MSI" file on the CD, and it goes through the whole process and then fisnishes by saying the INSTALLATION WAS UNSUCCESSFUL !! I don't see any instructions for renaming files, and all other updates are greyed out, and it says that SP3 is required to be installed first. ANY SUGGESTIONS??? > Did not crack it for me, I'm afraid! Could not find any text saying files > need renaming ... Any more ideas? Thanks. Alan [quoted text clipped - 97 lines] > > > > > > > >> > the > > > > > > > >> > patch fail to install? Thanks, guys. Just bought "Office 2000 Premium" (SR1), and had visited the downloads site to catch up on updates. I was going round in circles with the "SP3 unsuccessful" problem until I searched the user community and came up with this very helpful "thread". Worked a treat. I'm a believer in reading the instructions first, but there's nothing on the main download page to indicate that special action might be required on SP3. A little note by MS would have been useful, e.g. "If you have installed Access, you MUST read the full instructions before doanloading this update." > I've cracked it. If you read all of the text on the download page, it tells > you that there are a couple of files that need renaming. Once you do this, [quoted text clipped - 94 lines] > > > > > > >> > the > > > > > > >> > patch fail to install? I've recently upgraded from Office 2000 to Office XP on a Windows XP PC. The last Office Updats I'd done (via the Office Update web site) was whilst I had Office 2000 installed. The Auto Update said that I should install Office XP SP3, before I could install any of the other Security Updates, so I duly clicked on the SP3 link and the installation began. Upon completion, the Update said that it had unsuccessfully completed with no reason as to why. I tried again using the Full installation via the auto update and got the same message again. After searching the Web and Microsoft.com web site I found this user group and so followed the instructions of the various users, whereby I downloaded the full SP3 again but via a search instead of the Auto Update. During the installation, it complained that certain files within the C:\MSConfig directory had been changed by another process and that SP3 could not install. I tried a few more times all to no avail. So I decided to check the Version Numbering in Word, Excel etc. all of which state that I have Version 2002 SP3!! I don't see how as the SP3 wouldn't install! I still can't download the other Auto Updates as it still reckons I need SP3 installing. I'm at a complete loss, and now wish I'd stayed with Office 2000! Anyone got any more ideas? Further to my post yesterday, I decided to uninstall Office XP and stick with Office 2000 Pro. After re-installing Office 2000 Pro, I ran the Office Update via the web site, and it installed ALL patches/security updates including Office 2000 SP3!!! It's therefore got to be a problem with Office XP and SP3, as I had no problems what-so-ever with the 2000 installation. I suppose this is another 'un-documented feature' that Microsoft are 'working on'. I wouldn't be surprised if SP4 were to arrive soon, and that it actually works! To anyone considering installing Office XP SP3, don't bother, it's not worth the aggro. Stick with an earlier version of Office, at least you can be safe in the knowledge that it's more secure and works properly! This issue is usually has to do with the installation files. If you do a cleanup and then re-install you probably wouldn't have the grief you experienced. Description of the Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301 SignatureMary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com > Further to my post yesterday, I decided to uninstall Office XP and stick with > Office 2000 Pro. [quoted text clipped - 9 lines] > the aggro. Stick with an earlier version of Office, at least you can be safe > in the knowledge that it's more secure and works properly! I've read and followed this thread through most of the proposed solutions. I have still been unsuccessful in installing office xp pro sp3 under win xp pro. I've tried the following steps: . client file installation .full file installation .Windows Installer CleanUp Utility .Windows OfficeInstall11 folder delete (MS Installation Troubleshooting Method) .temp folder cleanup (MS Installation Troubleshooting Method) > result to all attempts: unsuccessful installation message and error report transmission to Microsoft .Access KB833857 installation > result: success for this installation, unsuccessful installation for SP3 Can anyone suggest a link or hint that will actually allow installation of sp3? I have a new installation disk for the application from the enterprise license site and have not used the software yet. I'm installing on a new Gateway laptop running office XP pro and very little else. Thanks, Frank > This issue is usually has to do with the installation files. If you do a cleanup and > then re-install you probably wouldn't have the grief you experienced. [quoted text clipped - 14 lines] > > the aggro. Stick with an earlier version of Office, at least you can be safe > > in the knowledge that it's more secure and works properly! yeah: it's www.swithchtoapple.com THIS IS JUST A JOKE!!!! but mac's don't tend to have as many problems as PC's do. once agian JUST A JOKE!!! > I've read and followed this thread through most of the proposed solutions. I > have still been unsuccessful in installing office xp pro sp3 under win xp [quoted text clipped - 35 lines] > > > the aggro. Stick with an earlier version of Office, at least you can be safe > > > in the knowledge that it's more secure and works properly! Worked for me - after 14 attempts previously failed ! Just goes to show, READ THE INSTRUCTIONS RIGHT THROUGH... many thanks. > I've cracked it. If you read all of the text on the download page, it tells > you that there are a couple of files that need renaming. Once you do this, [quoted text clipped - 94 lines] > > > > > > >> > the > > > > > > >> > patch fail to install? The problem I am having is, I'm trying to install "Norton Internet Security 2006" and it tells me I need SP3, but when I try to install tell me I have error. I am running Windows XP2000. Any help will be most appreciated. > Excuse my ignorance but firstly, what is a 'newsgroup and where would I find > it? Secondly, why don't people who reply on forums give concise answers? A [quoted text clipped - 43 lines] > > >> > the > > >> > patch fail to install? Martha If NIS 2006 is telling you that you should update your operating system to SP3, then that would indicate your operating system to be Windows 2000.. the latest update is SP4 now, and you can get it here.. http://www.microsoft.com/windows2000/downloads/servicepacks/sp4/default.mspx SignatureMike Hall MVP - Windows Shell/User > The problem I am having is, I'm trying to install "Norton Internet > Security [quoted text clipped - 64 lines] >> > >> > the >> > >> > patch fail to install? All applications seem to install except Word. When I try to run Word, the program asks for a product key which appears to be different than the one that come with Office Pro. And this has what to do with web design with Publisher? SignatureJoAnn Paules MVP Microsoft [Publisher] > All applications seem to install except Word. When I try to run Word, the > program asks for a product key which appears to be different than the one > that come with Office Pro. I think i'm having a similar problem maybe somebody can help me. I can instal SP3 because a window shows sayind that i don't have the expected version or something like that, and i can't open my excel because another window appears saying that i need to instal a cd with office xp with font page. Can somebody help me please? > David, > [quoted text clipped - 22 lines] > > > OEM Office CD, and I get no message that it is not there, so why does the > > > patch fail to install? Description of the Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301 Be certain you have your setup disks and product code if you use the above utility. SignatureMary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com >I think i'm having a similar problem maybe somebody can help me. I can instal > SP3 because a window shows sayind that i don't have the expected version or [quoted text clipped - 29 lines] >> > > OEM Office CD, and I get no message that it is not there, so why does the >> > > patch fail to install? > This question is poorly worded, and so unfortunately doesn't tell me > anything. Please try again. [quoted text clipped - 6 lines] > > OEM Office CD, and I get no message that it is not there, so why does the > > patch fail to install? |
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