David and JoAnn,

Where exactly under the Tools/Options menu is the option
to change the encoding to Unicode?  David - are you
talking about changing the encoding in Publisher, or in my
web browser (Internet Explorer)?  I'm new to all this
encoding stuff so please bear with me .

JoAnn - www.medicalchartwizard.com is the URL.  You should
see question marks in place of bullets, as well as a
question mark where an apostrophe should be in the first
entry of the bulleted list.  I've tried multiple fonts,
Arial, Trebuchet, MS Trebuchet, Symbol, Times New Roman,
Verdana.  I'm using Internet Explorer 6.0 w/ SP1 to view
the pages.  What's bizarre is that when I preview the page
in publisher, everything looks fine, but as soon as I
upload it to my webserver and try to access the page
through it, the question marks appear.

Also I just installed Office 2003 SP1 .. still no help.

Thank you guys for the quick replies, any thoughts? What
else should I try?  I'm usually pretty good at
troubleshooting things, I feel like I'm missing something
big here.  Thank you for your time and help.

Fima Leshinsky

9/24/2004

try the 8.