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MS Office Forum / Publisher / Web Design / March 2005Graphics Manager Crashes Publisher
I have a problem with Graphics Manager crashing Publisher on larger websites. As soon as I invoke it, Publisher crashes. I had this problem with Publisher 2000 under Win98 and it remains in Publisher 2002 under WinXP. I'll go out on a limb and assume it also affects 2003. Is there a Graphics Manager table entry limit of some sort? If I go through and link as many picture files as I can (instead of embedding them) to make the actual number of table entries smaller, will that help? Or does linking too many files actually cause the problem? -- JWPlatt ------------------------------------------------------------------------ View this thread: http://www.forum4designers.com/message170302.html You can zip and send the file to forums@davidbartosik.com with the steps you use to reproduce the problem and I'll test it and/or get with MS on it. David Bartosik - [MSFT MVP] www.publishermvps.com www.davidbartosik.com > I have a problem with Graphics Manager crashing Publisher on larger > websites. As soon as I invoke it, Publisher crashes. [quoted text clipped - 14 lines] > ------------------------------------------------------------------------ > View this thread: http://www.forum4designers.com/message170302.html > *You can zip and send the file to forums@davidbartosik.com with the > steps you > use to reproduce the problem and I'll test it and/or get with MS on > it.* Will do. It's 12 MB zipped. I assume it will fit in your mailbox. But in the meantime, are there any known issues or limits on the Graphics Manager? -- JWPlatt ------------------------------------------------------------------------ View this thread: http://www.forum4designers.com/message170302.html Got it, will get back to you. Not that I am aware of. David Bartosik - [MSFT MVP] www.publishermvps.com www.davidbartosik.com >> *You can zip and send the file to forums@davidbartosik.com with the >> steps you [quoted text clipped - 12 lines] > ------------------------------------------------------------------------ > View this thread: http://www.forum4designers.com/message170302.html > *Got it, will get back to you.* Any progress? -- JWPlatt ------------------------------------------------------------------------ View this thread: http://www.forum4designers.com/message170302.html > *Any progress? * -- JWPlatt ------------------------------------------------------------------------ View this thread: http://www.forum4designers.com/message170302.html > *You can zip and send the file to forums@davidbartosik.com with the > steps you use to reproduce the problem and I'll test it and/or get > with MS on it.* David, is there any news from MS or yourself about this issue? -- JWPlatt ------------------------------------------------------------------------ View this thread: http://www.forum4designers.com/message170302.html I'll update the thread when I have something. David Bartosik - [MSFT MVP] www.publishermvps.com www.davidbartosik.com >> *You can zip and send the file to forums@davidbartosik.com with the >> steps you use to reproduce the problem and I'll test it and/or get [quoted text clipped - 8 lines] > ------------------------------------------------------------------------ > View this thread: http://www.forum4designers.com/message170302.html > *I'll update the thread when I have something. > > David Bartosik - [MSFT MVP]* Has it been long enough to ask again? Has any progress been made on this issue - JWPlat ----------------------------------------------------------------------- View this thread: http://www.forum4designers.com/message170302.htm MS has reviewed and tested and responded. There is no cap built into the graphics manager for handling a particular number of graphics. Crash was confirmed in 2000 and 2002, but crash is due to a problem in the file not the program. Those two versions do not handle the problem well and then don't respond well, they crash. Crash could not be reproduced in 2003. Additionally they reviewed watson data ( those crash sends you are prompted to send) and could not identify hits on this. Final word- there is a problem in the file, a problem which version 2003 can manage. Now my having gone over their findings and knowing about the "bullet-proofing" they did with the 2003 release, something comes to mind, and so I have a question for you.... was your Publisher file at any time exposed to Norton AV on the same PC? David Bartosik - [MSFT MVP] http://www.publishermvps.com http://www.davidbartosik.com > I have a problem with Graphics Manager crashing Publisher on larger > websites. As soon as I invoke it, Publisher crashes. [quoted text clipped - 14 lines] > ------------------------------------------------------------------------ > View this thread: http://www.forum4designers.com/message170302.html > *Now my having gone over their findings and knowing about the > "bullet-proofing" they did with the 2003 release, something comes to > mind, and so I have a question for you.... was your Publisher file at > any time exposed to Norton AV on the same PC?* Well, yes, constantly - as a responsible user should. I have NAV 2003 on one computer and SAV 9.0 on another. Is Microsoft advising against using NAV and SAV? Now that you mention it, I did once have a problem reading another users's .pub file and actually found a KB article on Symantec about Publisher. I had forgotten about it. Do I solve the problem by simply by disabling it during my Publisher work? Are all Publisher files damaged by NAV/SAV? Can they be repaired by saving while NAV/SAV is disabled? Has Microsoft or Symantec addresses this other then making Pub 2003 more tolerant? -- JWPlatt ------------------------------------------------------------------------ View this thread: http://www.forum4designers.com/message170302.html Norton AV has been proven to break MS Office files. All the more common with Publisher files. There are KB's on how to use Norton with Office. But my recommendation for years has been to not use Norton products. That's based on my years of personal and professional experience, not including the reams of MS communications I can't disclose spanning about 2 years that cover the Norton "problem". My product recommendations are listed on my site www.davidbartosik.com . Fwiw, all my clients and my peers and my associates and pretty much anyone I even remotely know in IT run AVG or TrendMicro. I myself prefer AVG because it's free to home users and pretty affordable for my clients. Not only is NAV dangerous but many times when I have replaced NAV with AVG on a machine that comes to me for help, AVG finds infections already there and has to remove them. Pub 2003 had to be engineered to block Norton's aggressive tactics. It is also designed to not crash from a corrupted pub file (due to Norton), which it's younger siblings will. But the corruption is not fixable, there will be lost functionality in the file, Pub 2003 can't change that, it only manages to "deal" with the bad stuff and not crash. I personally find the whole matter all the more upsetting because I am left to wonder how many feature requests and bug fixes (from the MVP's) didn't make it into 2003 because of the man-hours that had to be sunk into bullet-proofing Publisher 2003 from crappy third party software. Feel free to use googles archives to trace this forum back thru for about 2-3 years and you can find the daily threads that weave thru the trail of destruction NAV left on Publisher customers. David Bartosik - [MSFT MVP] http://www.publishermvps.com http://www.davidbartosik.com >> *Now my having gone over their findings and knowing about the >> "bullet-proofing" they did with the 2003 release, something comes to [quoted text clipped - 20 lines] > ------------------------------------------------------------------------ > View this thread: http://www.forum4designers.com/message170302.html > *Feel free to use googles archives to trace this forum back thru for > about 2-3 years and you can find the daily threads that weave thru > the trail of destruction NAV left on Publisher customers.* Don't mince words, David - How do you REALLY feel about NAV? ;) Same story with Publisher on SAV Corp Ed? I'll look at the others you suggest, but I need central console management. I hope they have it. -- JWPlatt ------------------------------------------------------------------------ View this thread: http://www.forum4designers.com/message170302.html I used to be a Norton fan. And then they dropped the virus definition updates for the version of NAV I was using at home forcing me to buy the newer version. And then they jacked up the cost of the yearly subscription. And then I learned about how it could screw up Publisher. Something had to go! I now use AVG.  SignatureJoAnn Paules MVP Microsoft [Publisher] >> *Feel free to use googles archives to trace this forum back thru for >> about 2-3 years and you can find the daily threads that weave thru [quoted text clipped - 13 lines] > ------------------------------------------------------------------------ > View this thread: http://www.forum4designers.com/message170302.html |
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