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Umbatu - 01 Apr 2005 18:17 GMT

very very irritating problem...

We are trying to send out a newsletter using the "send mail" option in
publisher. After sending out the mail... a client tells me that when he puts
his mouse over the contents of the mail, a text box pops up with a piece of
text from the actual mail.

I sent it to myself and chose to view source. I found this line:
title="
√ Strengthening the L...

The "strengthening" text is what pops up when the mouse is over the mail
contents.

How do I get rid of this?

Please help... we need to send out this newsletter to 2000 people ASAP.

If you're still confused on what I'm saying, reply to me and I can send you
the email and you can see the code.

Thanks!

Reply to this Message

David Bartosik - 03 Apr 2005 04:21 GMT

Please make a note for your future reference: posting a question multiple
times and in multiple forums in our community accomplishes nothing. It just
makes you extremely annoying.

You also failed in 2 important details- state the version of Publisher being
used, and in this case, state what version of Outlook as well.

I don't recall a customer having this issue. That said, to investigate this
I would need to review the .pub file. As well as receive your Publisher
email. If you wish to pursue this then reply to this post (and this post
only) as such and I'll provide you an address to use.

David Bartosik - [MSFT MVP]
http://www.publishermvps.com
http://www.davidbartosik.com

> very very irritating problem...
>
[quoted text clipped - 5 lines]
> I sent it to myself and chose to view source. I found this line:
> title="

√ Strengthening the L...

> The "strengthening" text is what pops up when the mouse is over the mail
> contents.
[quoted text clipped - 7 lines]
>
> Thanks!

Reply to this Message

Umbatu - 04 Apr 2005 01:39 GMT

thanks for replying to my inquiry...

my publisher version is 2003... and this happens on all email programs
including outlook and outlook express.

please provide an email address and i can send you both the .pub file as
well as the email that is sent...

thanks again...

> Please make a note for your future reference: posting a question multiple
> times and in multiple forums in our community accomplishes nothing. It just
[quoted text clipped - 34 lines]
> >
> > Thanks!

Reply to this Message

David Bartosik [MSFT MVP] - 04 Apr 2005 02:16 GMT

dbartosik@mvps.org
put microsoft publisher assistance in the subject

> thanks for replying to my inquiry...
>
[quoted text clipped - 51 lines]
>> >
>> > Thanks!

Reply to this Message

David Bartosik [MSFT MVP] - 04 Apr 2005 03:19 GMT

> I sent it to myself and chose to view source. I found this line:
> title=" ? Strengthening the L...

This Pub 2003 file has some serious voodoo going on. In your email message I
did confirm the issue and confirmed there is an image title tag written that
is causing that. But I confirmed in your publication that the image text
setting was empty and so should not have created that title tag.
I've seen a lot of corrupted pub files but never one this bad. The first
thing I do when I get a customer file for review is to make several copies
of it to work with. I only mention this because in your case each time I
opened the file I got something different. One time it looked just like your
email message. When I opened up another one it suddenly had yellow
lightening bolts artwork on the sides of the center content block. Another
one I opened suddenly had links just above the header image that were for
unsubscribing and for forwarding. Yet another time the background was gone.
Yet another time the symbols you have in the problem image were missing. I
took one copy and totally disassembled it object by object and never did
find the appearing and disappearing objects in question. I sent a couple to
myself as email and each time I still got a title on that image but each
time it was different text being displayed. And the whole display would be
different.
This file is toast. Burnt toast at that.
The resolution is to start over in a new pub file. And I mean over over,
don't copy and paste anything out of this file. I can almost smell that
burnt toast scent.
If you were really smart you made a copy of the pub file before each
modification. If by chance you were that wise you can go back through them
and see if you can determine which one isn't corrupted and then just copy
off of it and start again.
As for how you got this file in this mess, my educated guess would be that
this file was exposed to a Norton product.

good luck,

David Bartosik - [MSFT MVP]
http://www.publishermvps.com
http://www.davidbartosik.com

Reply to this Message

Umbatu - 04 Apr 2005 06:43 GMT

thank you very much for taking so much effort to help me.

We are discussing your prognosis and are taking the needed measures to
resolve this.

If I may... could I please ask one more question???

You saw our newletter... and you see the button for forwarding to a friend.

Is there a way for us to do this? I am initially informed that there was no
way to forward this message to a friend... but if there was a way for this
button to be used... we would absolutely love it. Hundreds more would be
able to see our newsletter.

You assistance is greatly greatly greatly appreciated.

Thank you.

> > I sent it to myself and chose to view source. I found this line:
> > title=" ? Strengthening the L...
[quoted text clipped - 33 lines]
> http://www.publishermvps.com
> http://www.davidbartosik.com

Reply to this Message

David Bartosik [MSFT MVP] - 04 Apr 2005 07:07 GMT

> Is there a way for us to do this? I am initially informed that there was
> no
> way to forward this message to a friend... but if there was a way for this
> button to be used... we would absolutely love it. Hundreds more would be
> able to see our newsletter.

um, wouldn't this already be a message in the person's email client? All
they do is click their Forward button.

not that it would be a good thing because sometimes Publisher html sent as
email doesn't always forward well.

but if you want a forward link, go visit
http://www.publishermvps.com/WebDesign/Advanced/tabid/97/Default.aspx

David Bartosik - [MSFT MVP]
http://www.publishermvps.com
http://www.davidbartosik.com

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