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MS Office Forum / Publisher / Web Design / August 2005

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Unable to create a http protocol url for my web page form

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jewlery - 04 Aug 2005 03:05 GMT
I am using Microsoft Publisher 2003.  I have received the url information
from my hosting service to create a new network place.  Everytime I type my
http protocol url in the File Name box I get the following error message:  
"Cannot find the url http://jewlery.fatcow.com"

Can someone please help me.  I really need to get the web page form to work
as soon as possible.
David Bartosik - 04 Aug 2005 05:56 GMT
I see the site is published. Is this still a valid issue? If so please work
thru http://www.publishermvps.com/Default.aspx?tabid=158 

Signature

David Bartosik - [MSFT MVP]
http://www.publishermvps.com
http://www.davidbartosik.com

> I am using Microsoft Publisher 2003.  I have received the url information
> from my hosting service to create a new network place.  Everytime I type my
[quoted text clipped - 3 lines]
> Can someone please help me.  I really need to get the web page form to work
> as soon as possible.
jewlery - 04 Aug 2005 18:01 GMT
The site is published through FTP.  I need to publish it using http so my
contact
form will send me the data entered by my contacts.  I am unable to create a
http
protocol.  I keep getting the error messages : ""Cannot find the url
http://jewlery.fatcow.com"  I know the url works because it works in the
browser.  I have followed microsoft's instructions on how to create the http
protocol in the network place but I am still unable to create the protocol.

> I see the site is published. Is this still a valid issue? If so please work
> thru http://www.publishermvps.com/Default.aspx?tabid=158 
[quoted text clipped - 6 lines]
> > Can someone please help me.  I really need to get the web page form to work
> > as soon as possible.
David Bartosik [MSFT MVP] - 04 Aug 2005 23:24 GMT
I browsed to http://jewlery.fatcow.com/_vti_inf.html  and thus confirmed
that FPSE is installed on your web space. If you read the FAQ
http://www.publishermvps.com/Default.aspx?tabid=30 and the uploading trouble
shooting article you'd have learned that FTP usage on FPSE can break FPSE.
Your next course of action is to tell the host to reinstall FPSE. When they
have that completed then follow my http publishing article.

David Bartosik - [MSFT MVP]
http://www.publishermvps.com
http://www.davidbartosik.com

> The site is published through FTP.  I need to publish it using http so my
> contact
[quoted text clipped - 23 lines]
>> > work
>> > as soon as possible.
jewlery - 06 Aug 2005 10:09 GMT
I have spoken to my web host service about reinstalling FPSE.  However they
were a little reluctant about doing this and said they would get back to me
in 24 to 48 hours.  In case they will not do this I noticed in your trouble
shooting area you can setup forms without using FTP or FPSE by clicking on
use the ISP in the form property.  If I go this route can I use it if I have
published my site using FTP.  Just trying to find out what my options are if
my web host service does not reinstall FPSE.  I have paid for this service
for a year and do not want to lose my money.  I am using a trial version of
Microsoft Publisher 2003 and want this problem resolved before I make the
decision to purchase the full version.

> I browsed to http://jewlery.fatcow.com/_vti_inf.html  and thus confirmed
> that FPSE is installed on your web space. If you read the FAQ
[quoted text clipped - 34 lines]
> >> > work
> >> > as soon as possible.
Rob Giordano (Crash) - 06 Aug 2005 17:48 GMT
Install/reinstalling the fpse takes like 10 seconds dunno why they would be
reluctant to push a button for you.

>I have spoken to my web host service about reinstalling FPSE.  However they
> were a little reluctant about doing this and said they would get back to
[quoted text clipped - 57 lines]
>> >> > work
>> >> > as soon as possible.
jewlery - 06 Aug 2005 20:23 GMT
They have reinstalled the fpse.  But the form is still not working.

> Install/reinstalling the fpse takes like 10 seconds dunno why they would be
> reluctant to push a button for you.
[quoted text clipped - 60 lines]
> >> >> > work
> >> >> > as soon as possible.
Rob Giordano (Crash) - 06 Aug 2005 20:50 GMT
Ok, David or someone more experience with using Pub for web pages & forms is
gonna have to help you. From what i see the almost the entire page is
contained within Form tags and generally that is not how it should appear.

> They have reinstalled the fpse.  But the form is still not working.
>
[quoted text clipped - 76 lines]
>> >> >> > work
>> >> >> > as soon as possible.
David Bartosik [MSFT MVP] - 07 Aug 2005 06:35 GMT
Did you upload the web site using the HTTP instructions?

David Bartosik - [MSFT MVP]
http://www.publishermvps.com
http://www.davidbartosik.com

> They have reinstalled the fpse.  But the form is still not working.
>
[quoted text clipped - 76 lines]
>> >> >> > work
>> >> >> > as soon as possible.
jewlery - 07 Aug 2005 18:55 GMT
My hosting service and I have tried several times to upload my site using
your http instructions but we are unable to do so.  We keep getting the error
message cannot find the url.  But when we type the url in the internet
browser window it works.

> Did you upload the web site using the HTTP instructions?
>
[quoted text clipped - 82 lines]
> >> >> >> > work
> >> >> >> > as soon as possible.
David Bartosik [MSFT MVP] - 08 Aug 2005 03:28 GMT
> My hosting service and I have tried several times to upload my site using
> your http instructions but we are unable to do so.  We keep getting the
> error
> message cannot find the url.  But when we type the url in the internet
> browser window it works.

Are we going in circles? Anyway, so now it's clear that you have not
published in HTTP. That is why your form doesn't submit. Totally covered on
the FAQ page - http://www.publishermvps.com/Default.aspx?tabid=30

But you have an issue with HTTP publishing. On that, looking at that error
and your particular URL, my conclusion is that your web space and/or the FP
extensions have not been correctly configured on the web server by an
apparently inexperienced host provider.

Rather than own a domain ( i.e. www.davidbartosik.com ), your web space is a
sub-domain on someone else's (fatcow.com) domain. Usually with a sub-domain
address - subdomainname.domainname.com - you publish to the URL of the
directory, not to the sub-domain URL -
www.domainname.com/mysubdomainfolder/ - when using FPSE publishing (HTTP).

So they need to either give you a different URL for HTTP publishing, or they
need to get the configuration right. That's my call on it.

David Bartosik - [MSFT MVP]
http://www.publishermvps.com
http://www.davidbartosik.com
jewlery - 08 Aug 2005 04:14 GMT
My form is finally working.  Thanks for all of your help.  I am retrieving
my data using the "Use a program from my ISP" method.

> > My hosting service and I have tried several times to upload my site using
> > your http instructions but we are unable to do so.  We keep getting the
[quoted text clipped - 23 lines]
> http://www.publishermvps.com
> http://www.davidbartosik.com
Rob Giordano (Crash) - 08 Aug 2005 15:07 GMT
The problem now is that your confirmation page is outside your domain and
with no easy way home or back.

> My form is finally working.  Thanks for all of your help.  I am retrieving
> my data using the "Use a program from my ISP" method.
[quoted text clipped - 34 lines]
>> http://www.publishermvps.com
>> http://www.davidbartosik.com
 
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