MS Office Forum / Publisher / Web Design / October 2006
Images not showing from site
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KevinInstructor - 08 Oct 2006 21:35 GMT We are using Publisher 2003, created a site, previewed the site from the local hard drive and all works fine. I uploaded the files using Windows Explorer's FTP capabilities since when doing the upload via Publisher (using dial-up) caused Publisher to freeze. Once the files were uploaded I tried to view the pages. The pages come up but most of the time the images don't show up which is what I am attempting to figure out why they are not showing even though they are physically available and in the right path i.e. index_files.
The domain www.sharedhopeforhealing.com was created in Adobe Homesite and is working just fine.
The site created in Publisher www.sharedhopeforhealing/publisher/index.htm is the problem site.
Note: We want to move to Publisher rather then my Homesite created site because there is a need for users to be able to update the site and Homesite of course is not in the same realm i.e. no content management per-say as in Publisher.
Any thoughts to why the images are not being displayed would be great!!!
DavidF - 08 Oct 2006 23:35 GMT Publisher generates an index.htm file and a index_files folder containing the other pages and supporting images. If you have some images showing and others that aren't, then its possible that you need to compress the images before uploading. Right now your link is not working at all.
Reference: Compress graphics file sizes to create smaller Publisher Web pages http://office.microsoft.com/en-us/assistance/HA011266301033.aspx
Also go to tools > Options > web tab and uncheck "Rely on VML..." and "Allow PNG...". This will help the loading speed. And be sure to use Publish to the Web to generate your HTML files.
DavidF
> We are using Publisher 2003, created a site, previewed the site from the > local hard drive and all works fine. I uploaded the files using Windows [quoted text clipped - 25 lines] > > Any thoughts to why the images are not being displayed would be great!!! Rob Giordano (Crash) - 08 Oct 2006 23:43 GMT he left out the .com part of the url. the images eventually do load, i suspect the are very large files and need to be optimized.
| Publisher generates an index.htm file and a index_files folder containing | the other pages and supporting images. If you have some images showing and [quoted text clipped - 40 lines] | > | > Any thoughts to why the images are not being displayed would be great!!! John G - 09 Oct 2006 00:45 GMT I tried loading in Firefox and none of the links work and there are no pictures but it seams to work ok in IE. The other site works OK in both FF and IE
 Signature John G
Wot's Your Real Problem?
> he left out the .com part of the url. > the images eventually do load, i suspect the are very large files and [quoted text clipped - 67 lines] > | > Any thoughts to why the images are not being displayed would be > great!!! Rob Giordano (Crash) - 09 Oct 2006 05:58 GMT I don't think anyone has ever accused Publisher of creating webs that are crossbrowser compatible...this is a fine example.
|I tried loading in Firefox and none of the links work and there are no | pictures but it seams to work ok in IE. [quoted text clipped - 69 lines] | > | > Any thoughts to why the images are not being displayed would be | > great!!! KevinInstructor - 09 Oct 2006 14:46 GMT John, are the links you are talking about under www.sharedhopeforhealing.com/publisher ? If so I am betting its because of the styles used by Publisher.
I would be very interested to know if the site www.sharedhopeforhealing.com is an issue in Firefox which was not created in Publisher but by Adobe HomeSite.
> I tried loading in Firefox and none of the links work and there are no > pictures but it seams to work ok in IE. [quoted text clipped - 70 lines] > > | > Any thoughts to why the images are not being displayed would be > > great!!! John G - 10 Oct 2006 00:07 GMT Kevin, It is the Publisher site which shows as text only and no links in Firefox. The site you say was made in Adobe seems to work just fine. I have no idea why the Pub site does not work but there are many sites including my own (not very compicated) that work fine in Firefox. JohnG
> John, are the links you are talking about under > www.sharedhopeforhealing.com/publisher ? If so I am betting its [quoted text clipped - 89 lines] >> > | > Any thoughts to why the images are not being displayed would be >> > great!!! DavidF - 09 Oct 2006 02:08 GMT duh...thanks ;-) And you are correct about the images. Here is one: http://www.sharedhopeforhealing.com/publisher/index_files/image1044.jpg
DavidF
> he left out the .com part of the url. > the images eventually do load, i suspect the are very large files and need [quoted text clipped - 57 lines] > | > Any thoughts to why the images are not being displayed would be > great!!! KevinInstructor - 09 Oct 2006 14:43 GMT Rob, you are correct in regards to large images (along with DavidF) although the interesting things is, I can not get them to load at all under AOL but on my test computer with 128MB on Windows ME it loads in no time at all (well for large images).
> he left out the .com part of the url. > the images eventually do load, i suspect the are very large files and need [quoted text clipped - 47 lines] > | > > | > Any thoughts to why the images are not being displayed would be great!!! DavidF - 10 Oct 2006 02:43 GMT Kevin,
AOL is a special bird. If memory serves, doesn't AOL use a "web accelerator"? The way that works is to reduce the quality of images, or even stop the downloading of images.
DavidF
> Rob, you are correct in regards to large images (along with DavidF) > although [quoted text clipped - 66 lines] >> | > Any thoughts to why the images are not being displayed would be >> great!!! Rob Giordano (Crash) - 10 Oct 2006 03:08 GMT AOL is a microcosm of the net and wierd things can happen in there
| Kevin, | [quoted text clipped - 74 lines] | >> | > Any thoughts to why the images are not being displayed would be | >> great!!! KevinInstructor - 09 Oct 2006 14:41 GMT I got the woman to download the service pack at MS and after two hour download on dial-up it asked for disc-2 of Office 2000 rather then Office 2003. One might ask if I clicked on the wrong SP but I allows Microsoft update wizard decide. Well then guess I am to blame for letting it decide :-)
> Publisher generates an index.htm file and a index_files folder containing > the other pages and supporting images. If you have some images showing and [quoted text clipped - 40 lines] > > > > Any thoughts to why the images are not being displayed would be great!!! DavidF - 10 Oct 2006 02:48 GMT Are you sure she is using Pub 2003 and not 2000? Perhaps you should download the whole service pack rather than using the update feature. Of course that is about 19 megs, so I would do it with a broadband connection.
DavidF
>I got the woman to download the service pack at MS and after two hour > download on dial-up it asked for disc-2 of Office 2000 rather then Office [quoted text clipped - 54 lines] >> > Any thoughts to why the images are not being displayed would be >> > great!!! JoAnn Paules [MVP] - 10 Oct 2006 03:00 GMT Yes it does but there was a time when you could turn that off. I dumped AOL about 3 yrs/3 versions ago. No clue what you can do now.
 Signature JoAnn Paules MVP Microsoft [Publisher]
~~~~~ How to ask a question http://support.microsoft.com/KB/555375
> Are you sure she is using Pub 2003 and not 2000? Perhaps you should > download the whole service pack rather than using the update feature. Of [quoted text clipped - 66 lines] >>> > Any thoughts to why the images are not being displayed would be >>> > great!!! DavidF - 09 Oct 2006 02:10 GMT As Rob pointed out, the images that you inserted into your publication are too large. Here is one: http://www.sharedhopeforhealing.com/publisher/index_files/image1044.jpg and they simply take forever to load. Ideally you should resize and optimize the images before you insert them, but you will get much faster loading images if you at least use the compression tool, as posted before.
DavidF
> We are using Publisher 2003, created a site, previewed the site from the > local hard drive and all works fine. I uploaded the files using Windows [quoted text clipped - 25 lines] > > Any thoughts to why the images are not being displayed would be great!!! KevinInstructor - 09 Oct 2006 14:49 GMT I want to thank everyone who has assisted in this manner!!! Its communities such as this which make a difference across the globe. Hope I can return the favor in this forum or better yet my forte in the VB.NET forums.
> We are using Publisher 2003, created a site, previewed the site from the > local hard drive and all works fine. I uploaded the files using Windows [quoted text clipped - 18 lines] > > Any thoughts to why the images are not being displayed would be great!!! puter guy - 09 Oct 2006 17:46 GMT I've read the comments and followed the steps but when I compress my images and click the compress button again, it appears that my changes have not taken affect as the original settings are still there (200dpi). Any thoughts???
 Signature "Alcohol, the cause AND solution to all of life''s problems" Homer J. Simpson
> I want to thank everyone who has assisted in this manner!!! Its communities > such as this which make a difference across the globe. Hope I can return the [quoted text clipped - 22 lines] > > > > Any thoughts to why the images are not being displayed would be great!!! DavidF - 10 Oct 2006 02:55 GMT Try Publish to the Web, and direct the HTML output to your computer some where you can find it. Go into the index_files folder and check the size and resolution there.
In the best of all worlds, you would resize and optimize the images before you insert them into Publisher. Calculate the pixel width you need based on your design, and reduce the resolution to 96 dpi, and then that pixel width, save at around 30% compression (to start with), and insert that image to see what you get, as compared to the original after compressing. I suggest 96 dpi, because Publisher outputs images at that resolution.
If you don't have an image editing program, irfanview is a good freebie: http://www.irfanview.com/
DavidF
> I've read the comments and followed the steps but when I compress my > images [quoted text clipped - 39 lines] >> > Any thoughts to why the images are not being displayed would be >> > great!!! puter guy - 10 Oct 2006 12:24 GMT Thank you for the feedback David. Thanks for the Irfanview tip too :-)
As for making sure that all of my files upload, I seem to having difficulty having all of them load. I'm using Go Daddy's file swap and I'm not sure if it takes a long time (3+ minutes) to upload 42MB or what. I probably have 50+ pics on my website now so I'll prolly follow your suggestion and compress them first, and then replace them in my website.
Thanks again and I'm sure I'll be back wit more questions!
Dave
 Signature "Alcohol, the cause AND solution to all of life''s problems" Homer J. Simpson
> Try Publish to the Web, and direct the HTML output to your computer some > where you can find it. Go into the index_files folder and check the size and [quoted text clipped - 55 lines] > >> > Any thoughts to why the images are not being displayed would be > >> > great!!! DavidF - 10 Oct 2006 13:58 GMT You are welcome. 42MB is huge! That would take me about 3 and a half hours using dial up!
Yes, it will take a while to do it, but you really should resize and optimize your images using Irfanview, or some other photo editing program, before you insert them.
If you look at your first page: http://www.sharedhopeforhealing.com/publisher/index.htm you are using pictures that display at about 200 to 300 pixels wide. And it looks like you have compressed them since you first posted this site for our review, because if you look at http://www.sharedhopeforhealing.com/publisher/index_files/image1044.jpg that image is now 699 X 466 and 147 KB. And the bigger one: http://www.sharedhopeforhealing.com/publisher/index_files/image975.jpg is 1068 X 712 and 367 kb, instead of the close to 1.5 meg size you had it. Big improvement and good job!
Perhaps that is enough, and you are happy with the results. But, if you reduce the dimensions of those images in Irfanview to the 200 to 300 pixel wide size that you are displaying them in, you should be able to get the file sizes down to 10 or 15 kb, or less, and get the same quality. Think about how much faster those files will load.
Once you figure out how to use Irfanview, it won't take that long to redo your images. In fact, if you have a number of images that are all going to be displayed at the same size, Irfanview has a batch process that will allow you to do them all at once. It may or may not be worth your time to optimize your images, but at least you now know how.
Good luck...and welcome to the details of web building...
DavidF
> Thank you for the feedback David. Thanks for the Irfanview tip too :-) > [quoted text clipped - 83 lines] >> >> > Any thoughts to why the images are not being displayed would be >> >> > great!!!
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