Publisher 2003 Can't publish to Web

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Lachlan Crisp - 28 Dec 2006 11:53 GMT

This is driving me nuts. I carefully go thru all the correct steps to publish
my (Publisher2003) website to the web via FTP. All goes well up to the point
of 'publishing files to the web'. That message will stay on screen for hours.
I get no further message to say there is a problem but in the end there is
nothing to be seen on entering the URL in IE. When the 'publshing files to
the web' message is on screen there are no pictures of files being 'thrown'
from folder to folder. Should there be?

BUT when I access the cpanel for the site the files are all there!

I am no expert but far from a beginner. Procedures, URL etc., have all been
checked. Nevertheless I must be going wrong somewhere. Anyone got advice
befoere I waste another week?

Lachlan Crisp

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DavidF - 28 Dec 2006 14:48 GMT

It sounds like you have uploaded the files to the wrong folder on your web
server. What is the URL?

Here are some articles about uploading that may help:
http://msmvps.com/blogs/dbartosik/archive/category/1921.aspx

DavidF

> This is driving me nuts. I carefully go thru all the correct steps to
> publish
[quoted text clipped - 17 lines]
>
> Lachlan Crisp

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Lachlan Crisp - 29 Dec 2006 03:11 GMT

Dear David

Many thanks for your very prompt and helpful reply. Although I have been
thru many of the helpful queries and replies in the discussion area this is
the first time anyone has pointed out the need to enable FPSE especially if
there is a form in the website. I had wondered about FPSE since, even with my
limited knowledge, I know that .htm is a FP format but no one ever said it
before nor is it mentioned in Publisher Help

I do have a form in my website so it seems that FTP is not the way to go.

My web host support gave me the following information:

URL: www.johnjenner.com
USER Name: as for cpanel access (works OK)
Password: as for cpanel access (works OK)
Document root to my Webspace: public_html

What the last item 'document root' means is a mystery to me. I have not been
asked about this whilst trying to publish. does it matter? Incidentally, my
website is 3MB.

Once again, my thanks for your prompt reply. I shall try some of the
suggestions and, meantime, if any of the above is significant I should be
grateful for any further advice.

Kind regards

Lachlan Crisp

> It sounds like you have uploaded the files to the wrong folder on your web
> server. What is the URL?
[quoted text clipped - 25 lines]
> >
> > Lachlan Crisp

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DavidF - 29 Dec 2006 15:23 GMT

In addition to what Brelade said, if you click on www.johnjenner.com right
now you will see all the webhost files and folders, but not your Publisher
files. When you Publish to the Web, Publisher produces an index.htm file,
and a index_files folder. You have an index_files folder without the other
pages or supporting graphics (which you should probably delete before you
try to upload again). When you are successful in uploading your html files,
and click on your URL, then you will not be able to see all these
subfolders....your site will load instead, because of the presence of the
index.htm file.

You should be loading your site files to the "public_html" folder...the root
directory...or the parent directory. This what you see when you click on the
URL right now. Double check the instructions from your web host about what
address, user name and password you should be using...it may be different
than your Cpanel username and password. Most hosts offer good instructions
on their sites under FAQs or otherwise about how to upload, and how to use
FPSE and HTTP uploading.

In addition to reading the HTTP uploading article again, you might also
review the article: Publisher web publication forms 101:
http://msmvps.com/blogs/dbartosik/archive/2006/01/07/80564.aspx

DavidF

> Dear David
>
[quoted text clipped - 64 lines]
>> >
>> > Lachlan Crisp

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