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MS Office Forum / Publisher / Web Design / April 2007Web Sites
Back in Jan and Feb this year I asked a question about my web site as I could not view it after trying to build another (see Web Sites 28/2/07) I have since totally dismantled that site and built another but still the same problem occurs. I have looked on the IE7 site and found it could have something to do with that. Also, one of the answers I got was from Mike Koewler and he mentioned Mozilla. My agent string is Mozilla, can I change this? and if so will my site then work? I have also just downloaded Mozilla Firefox to check the site on there. Only the first page is showing. The links to the other pages don't work, but the link to the village web site and our email do work. The URL is www.fulstowbrewery.co.uk > Back in Jan and Feb this year I asked a question about my web site as I could > not view it after trying to build another (see Web Sites 28/2/07) [quoted text clipped - 4 lines] > Mozilla. My agent string is Mozilla, can I change this? and if so will my > site then work? Are you on dialup? I see your site and the pages here ok but they do load a bit slow and I'm on DSL. Could be your image files are a bit large.  SignatureDon Vancouver, USA >I have also just downloaded Mozilla Firefox to check the site on there. >Only [quoted text clipped - 14 lines] >> my >> site then work? Yes I am on dialup as opposed to wireless but thanks for trying. The problem seems to be centred around 2 events, my upgrade to IE7 and trying to design and view a new site. I just don't know which had the most effect. > Are you on dialup? I see your site and the pages here ok but they do load a > bit slow and I'm on DSL. Could be your image files are a bit large. [quoted text clipped - 17 lines] > >> my > >> site then work? Dawn, Go back and read the suggested changes from last time. Change the width of your page to 760 pixels wide. Change the way that you are applying the background color...it is converting your menu into an image in FF...that is why the links don't work. Make those changes and if your site doesn't work correctly, then post back. If you keep doing the same thing, then don't expect different results. DavidF > Yes I am on dialup as opposed to wireless but thanks for trying. > The problem seems to be centred around 2 events, my upgrade to IE7 and [quoted text clipped - 28 lines] >> >> my >> >> site then work? After resizing your page size, go to Tools > Options > Web tab and uncheck "Rely of VML..." and "Allow PNG...". Then compress all your images: Compress graphics file sizes to create smaller Publisher Web pages: http://office.microsoft.com/en-us/publisher/HA011266301033.aspx Publish to the Web and direct all your html output to a folder on your hard drive. Open and test the index.htm file with FF. Test the links. If it does not work, remove all background colors and fills and borders and test again. If your links still do not work, move the text box and or drag other design elements into the scratch area and off the page. In other words, strip your site back to the basics, and then add your design elements one at a time, testing the html output at each step. Eventually you will find what you are doing wrong. DavidF > Dawn, > [quoted text clipped - 42 lines] >>> >> my >>> >> site then work? OK, I've started again, from scratch, on Publisher 2003 following your recomendations from last time. The pixel width is 760 and I have formatted the backround. Again, when I go to Web Page Preview, before I've published to the web, I am still getting the same results, no images and only part of 1 page. I've done things different but am still getting bad results, Why? > Dawn, > [quoted text clipped - 41 lines] > >> >> my > >> >> site then work? Try it without the background. Then if that doesn't work, drag every design element, picture etc off the page into the scratch area...everything except for the menu. Try that. If it works, then add back one component at a time, and test after each step. When I say "Publish to the Web" I mean go to File > Publish to the Web and then when the dialog comes up, choose to save the html output (the index.htm file and the index_files folder) to somewhere on your computer where you can find it. I usually put a test folder on my desktop for convenience. Then open IE > File > Open and browse to where you saved the html output and double click on the index.htm file. Does the page open? Do the same with FF. If you troubleshoot your publication in this way, and test at each step, you will find what is creating the problem. If you have a blank webpage, with no background, and only your text box with the links included, and the page still does not load correctly in IE7, then the problem is IE7. If that is the case, I don't know what to tell you, but if it is post back and we will try to figure out something. DavidF > OK, I've started again, from scratch, on Publisher 2003 following your > recomendations from last time. The pixel width is 760 and I have [quoted text clipped - 57 lines] >> >> >> my >> >> >> site then work? One more thing. I have been assuming that you built your menu by creating a text box, and inserting the absolute links to the other pages manually. If you are using the navbar wizard, that changes things. If after going through all the troubleshooting advice I have given you, and you still find no joy, then post back with specifics of how you are building your menu. Secondly, if you manage to open the blank page with just the menu successfully in IE7, then mouseover the links, and look to the status bar to see if they are functional. You need not click on them, as that will just take you to your site on the web. The same is true for FF. Thirdly, one more thing you can try is Tools > Options > Web tab and change the Encoding from Western European (windows) to Unicode (UTF8)...or the other way around and see if that makes any difference. And lastly, once you figure out what is causing the problem, if you really want to have a wider page, then go for it. It is bad design in my opinion, but I doubt that the width of your page is causing the problem. I suspect it has to do with your background, your borders, your fill in text boxes, possibly with the way you are layering your objects, or the settings in IE7, but from here it is impossible to know. That's why rebuilding your page one element at a time, and testing at each step is the best way to discover the problem. Your pages load in IE6 and FF2.0 for me. They load in a weird way, and the menu is converted to an image in FF...and that is the main issue as far as others viewing your site. You can test for text being converted to an image by trying to select it...left click and drag across the text, while you are looking at your page from the browser. If you can't select it, it has been converted to an image. Sometimes by filling a text box with a color, that alone will convert everything to an image, so when you test your blank page with just the text box menu, make sure it doesn't have any fill or a border. I realize that my advice has been a bit unorganized, and that is probably very frustrating for you, but if you plug and chug one step at a time, you will find your problem, and then hopefully a solution. I won't be able to respond anymore until tonight...good luck. DavidF > Try it without the background. Then if that doesn't work, drag every > design [quoted text clipped - 90 lines] >>> >> >> my >>> >> >> site then work? Something interesting - I imported your pages into WebPlus, previewed your site, and the links work. Also, when I viewed your site and showed the layers, your links on the left are close to the lowest Z-level. If Pub offers the option to Bring to Front, I would try that. Of course, the first thing I would do would be to delete the background. Mike > One more thing. I have been assuming that you built your menu by creating a > text box, and inserting the absolute links to the other pages manually. If [quoted text clipped - 129 lines] >>>>>>>>my >>>>>>>>site then work? I have been using the Web Wizard, as it is the easiest (or so I thought). The page width on that wizard is 950 pixels so I tried a new blank page with just 1 navbar in it, at the 760 pixel and the page came up blank. I have just been trying with a blank web page and inserting a text box as my navbar and that didn't work either. I have tried everything that you have suggested on both of your last replies but again nothing changed what I could see. You said to save to desktop and then open IE>File>Open and then browse, when I opened this file everything except a few borders was there, but it appeared to be too big for the page, it hung off the side. I now know this is because of the page width on the wizard as mentioned above. I haver also downloaded the string to 'convert' my IE7 to think it is IE6 and still no joy. > One more thing. I have been assuming that you built your menu by creating a > text box, and inserting the absolute links to the other pages manually. If [quoted text clipped - 129 lines] > >>> >> >> my > >>> >> >> site then work? Dawn, Open IE go to Tools > Internet Options > General Tab and under Temp internet files, click the Delete Files button (empties your IE cache). Then go to the Advanced tab and confirm that under Multimedia that Show Pictures is checked. Then close IE and reboot your machine. Open Publisher. Choose a New from a design > Web sites and Email > Web Sites > 3 page website. Choose any of the templates, double click and let Publisher create the 3 page publication. Do a Web page preview. Does it preview ok in IE? Do the links work? If it doesn't work, do you get an error message? When you Publish to the Web and directed the output to your desktop, and then opened IE > File > Open > browse to your index.htm file and opened it, are you saying that the page displays correctly in IE? Is it displaying correctly other than a border or two? What happens if you remove the problem border? Does it then work in webpage preview? Does it work if you Publish to the web, produce a new index.htm file, and open that file with IE? What happens when you open FF, and browse to the index.htm file and open it? What antivirus program are you using? Have you tried disabling your AV and previewing your site? What firewall are you using? Have you tried disabling the firewall, and previewing your site? How large is the file size of your Publisher web document? Please answer every question I have posed above. DavidF >I have been using the Web Wizard, as it is the easiest (or so I thought). >The [quoted text clipped - 187 lines] >> >>> >> >> my >> >>> >> >> site then work? My answers: New Web Site - No images shown, only text. No nav bar shown and no error massage either. IE>File>Open>browse :- I got this wrong last time so I did it right and got the same results as when I preview web page. In FF the nav bar links are there and working but there are no images and inks to other web sites or email addresses shown. I have Norton antivirus and firewall. There was no change when either or both are disabled. The size of the Publisher web document is 5,685 KB I hope this helps! Dawn > Dawn, > [quoted text clipped - 221 lines] > >> >>> >> >> my > >> >>> >> >> site then work? I have just updated my site and it's size is now 3,928 KB > My answers: > New Web Site - No images shown, only text. No nav bar shown and no error [quoted text clipped - 237 lines] > > >> >>> >> >> my > > >> >>> >> >> site then work? Dawn, You don't even want to think about viewing it in Mozilla. I'm not sure what you did, but it was not good (for Mozilla, at least). :-( Sorry about being the bearer of bad news. Mike > I have just updated my site and it's size is now 3,928 KB > [quoted text clipped - 239 lines] >>>>>>>>>>>>my >>>>>>>>>>>>site then work? Whoops! She took a big step back with this version. I hadn't looked at it in FF. DavidF > Dawn, > [quoted text clipped - 266 lines] >>>>>>>>>>>>>my >>>>>>>>>>>>>site then work? David, I've seen some differences in how browsers interpret code, but nothing this drastic. Mike > Whoops! She took a big step back with this version. I hadn't looked at it in > FF. [quoted text clipped - 273 lines] >>>>>>>>>>>>>>my >>>>>>>>>>>>>>site then work? Dawn, I suspect the problem is with either IE7 or a patch from MSFT. Do you have your computer set to automatically download and install patches? Have you installed any other new programs in the recent past? Norton does not play well with a lot of MSFT products...and others for that matter. Try turning off the Office plugin. Another possibility is that you need to update your video driver. Right click your desktop > properties > Settings > Advanced > Adapter > and probably Properties, and note the driver version number. Then go to the manufacturer site and see if there is a new driver available. If you want, you can send me your Publisher file (not the html files), and I will see if I can find a problem. Please use http://www.yousendit.com/ to send the file to me. You can send it to dahveedf at nospamgmaildotcom , remove the obvious and PLEASE do not post the unmunged address on this newsgroup. I already get way too much spam. DavidF > My answers: > New Web Site - No images shown, only text. No nav bar shown and no error [quoted text clipped - 288 lines] >> >> >>> >> >> my >> >> >>> >> >> site then work? Dawn, I have another question...how are you inserting the images? And please be specific...are you inserting them, or linking to them on your C drive? DavidF > Dawn, > [quoted text clipped - 320 lines] >>> >> >>> >> >> my >>> >> >>> >> >> site then work? And one more question. Did you try my suggestion to open IE7 > Tools > Internet Options > Advanced and under Multimedia make sure that "show pictures" was checked, and that "Show image download placeholders" was not checked? DavidF > Dawn, > [quoted text clipped - 320 lines] >>> >> >>> >> >> my >>> >> >>> >> >> site then work? Hi David, In answer to your questions, I inserted the files using the insert option on Publisher and they are all either jpeg or gif files, I never used copy and paste. Yes I did try the IE7>Tools etc and unchecked the 'show image download placeholders, but with no joy. Yes I have downloaded quite a few updates recently, but only what have been sent from MSFT after rebooting the computer in February, which also solved the problem back then. BUT.......... Something strange happened today, after the computer had downloaded some 'updates' I lost IE7 altogether and was reverted back to IE6 and guess what, I could see my site perfectly. The only problem was the IE6 was unstable in other areas, like I could not contact you and let you know. I have just finished reloading IE7 and I can still see my site, so does this mean the problem lies with IE7? I know for sure I will not be building a site for anyone else. Dawn > And one more question. Did you try my suggestion to open IE7 > Tools > > Internet Options > Advanced and under Multimedia make sure that "show [quoted text clipped - 16 lines] > > probably Properties, and note the driver version number. Then go to the > > manufacturer si ADC te and see if there is a new driver available. > > If you want, you can send me your Publisher file (not the html files), and > > I will see if I can find a problem. Please use http://www.yousendit.com/ [quoted text clipped - 43 lines] > >>> are you saying that the page displays correctly in IE? Is it displaying > >>> correctly other than a border or t ADC wo? What happens if you remove the > >>> problem > >>> border? Does it then work in webpage preview? Does it work if you [quoted text clipped - 46 lines] > >>> > IE6 > >>> > and still no joy. ADC > >>> >> One more thing. I have been assuming that you built your menu by > >>> >> creating [quoted text clipped - 42 lines] > >>> >> the > >>> >> problem. Your pages load in IE6 and FF2.0 for me. ADC They load in a > >>> >> weird > >>> >> way, [quoted text clipped - 43 lines] > >>> >> > and > >>> >> > then when the dialog comes up, choo ADC se to save the html output (the > >>> >> > index.htm > >>> >> > file and the index_files folder) to somewhere on your computer [quoted text clipped - 36 lines] > >>> >> >> still getting the same results, no images and only part of 1 page. > >>> >> >> I've done things different but am still getting bad results, Why? ADC > >>> >> >>> Dawn, > >>> >> >>> [quoted text clipped - 22 lines] > >>> >> >>> > IE7 > >>> >> >>> > and Dawn, It does sound like the problem is with either IE7 or one of the "critical" patches that you automatically downloaded and installed. There are now several threads on this subject, but no clarity on what is causing it. You have the dubious honor of being the first to describe a patch that rolled you back to IE6. Perhaps MSFT has issued a patch to fix something another patch broke. If you continue to have problems previewing your site, you can uninstall IE7 via add and remove, and you will get IE6 back. Eventually MSFT or we will find the fix, but for now it just seems that IE7 is a bit buggy. DavidF > Hi David, > In answer to your questions, I inserted the files using the insert option [quoted text clipped - 365 lines] >> >>> >> >>> > IE7 >> >>> >> >>> > and Hi David, It's happened again so I'm taking your advice and uninstalling IE7. I do hope things get better with IE7 because in most other respects it is bett. Anyway, thanks for your help Dawn > Dawn, > [quoted text clipped - 278 lines] > >> >>> >> > every > >> >>> >> > design Dawn, David, My experience with IE7 was when I did a reinstall of windows XP Pro immediately followed it with an install of IE7 then all of my programs, IE7 could not be removed without making all of the programs unusable. I don't know what would happen if a program is installed after installing IE7 and then attempt to uninstall IE7. Would that last program run or not? SignatureDon Quid Pro Quo. > Hi David, > It's happened again so I'm taking your advice and uninstalling IE7. I do [quoted text clipped - 334 lines] >> >> >>> >> > every >> >> >>> >> > design Good question Don. I don't know. I got a response to the issue about IE7, that I just posted to Dawn. I haven't had a chance to read through all the links provided. Maybe the answer to your question would be there? DavidF > Dawn, David, > [quoted text clipped - 357 lines] >>> >> >>> >> > every >>> >> >>> >> > design Dawn, I posted a question to the IE newsgroup about the issues with IE7, and this is the response: "the user *may* have had a "horked" (dirty/incomplete) install of IE7. Required reading IMHO before installing IE7: Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER! http://www.ie-vista.com/known_issues.html#pre-install [And I strongly recommend using http://www.microsoft.com/windows/ie/default.mspx as the installation source, not Automatic/Windows Update.] IEBlog : IE7 Installation and Anti-Malware Applications http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malwa re-Applications.aspx What's New in Internet Explorer 7 http://msdn.microsoft.com/workshop/essentials/whatsnew/whatsnew_70_sdk.asp?frame=true Release Notes http://msdn2.microsoft.com/ie/Aa740486 Signature~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org" I can't tell if this is helpful or not, but a clean reinstall of IE7 might help in your case... DavidF > Hi David, > It's happened again so I'm taking your advice and uninstalling IE7. I do [quoted text clipped - 334 lines] >> >> >>> >> > every >> >> >>> >> > design |
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