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MS Office Forum / Publisher / Web Design / November 2007Any updates for browser compatability issue in Publisher 2003?
In reading the posts, I saw that MS Publisher 2003 has compatability issues with browsers that aren't IE. Do any of the Microsoft Office Professional Edition 2003 Service Packs rectify this situation? Or are there any patches available now that will allow Publisher 2003 web pages to display correctly in other browsers? nope. it's just the way Publisher's code works, and as with any web editor it is ultimately up to you, the designer, to figure out work arounds for browser compatibility issues. This is why it's best to start with a web editor that creates code close the what the standards are these days. Every browser renders stuff slightly differently. Try messing around with W3C validator one day when you have some time...run your web through it then run other web designs (try some that are pro built and not on Publisher) through it an you'lll get a little insight. http://validator.w3.org/  Signature~~~~~~~~~~~~~~~~~~ Rob Giordano Microsoft MVP Expression | In reading the posts, I saw that MS Publisher 2003 has compatability issues | with browsers that aren't IE. Do any of the Microsoft Office Professional | Edition 2003 Service Packs rectify this situation? Or are there any patches | available now that will allow Publisher 2003 web pages to display correctly | in other browsers? Thank you very much for a quick reply to my post and the suggestion offered. Jody > nope. > [quoted text clipped - 17 lines] > correctly > | in other browsers? you're welcome Signature~~~~~~~~~~~~~~~~~~ Rob Giordano Microsoft MVP Expression | Thank you very much for a quick reply to my post and the suggestion offered. | Jody [quoted text clipped - 20 lines] | > correctly | > | in other browsers? In most cases, you can get Pub 2003 web pages to work in most browsers with most browsers, contrary to what is believed. Or at least I haven't found many that couldn't be tweaked to work. If you would care to post the URL of your website, we would be happy to tell you how to fix it. It usually just involves changing a couple settings, and avoiding some common design pitfalls. DavidF > In reading the posts, I saw that MS Publisher 2003 has compatability > issues [quoted text clipped - 4 lines] > correctly > in other browsers? Thank you so much! Any help would be greatly appreciated. My problem is that the website will not display correctly in AOL and Earthlink, not sure about any other browsers only had feed back on these 2. I know they use IE but AOL incorporates IE into their program or something like that, don't know if Earthlink does the same. Can only assume they do. This is the first time I have done a website and it has been a learning experience all the way. The website is "www.Customcowhide.net" Jody > In most cases, you can get Pub 2003 web pages to work in most browsers with > most browsers, contrary to what is believed. Or at least I haven't found [quoted text clipped - 14 lines] > > correctly > > in other browsers? If you focus on getting your site to render properly in IE and FireFox, then your site will load properly in most browsers. So the first thing you should do is download and install FireFox. http://en.www.mozilla.com/en/firefox/ It is a relatively small file size and a quick download...and is free. When you install it watch carefully for the different options, and be sure to opt out of making it the default browser, so you can still use IE as the default browser. Then when you want to test your Pub webpages in FF, just "Publish to the Web" and direct the html output, the index.htm file and the index_files folder, to your computer where you can easily find them. (Make note of where the setting is before you change it, as you will want to change it back after you have tested your website on your computer, in order to upload new files to your web host) I create a folder on the Desktop for this purpose as it is easy to find later, and to delete when I am done with it. Then open FireFox and go to File > Open File and browse to where you put the index.htm file, and open it. This way you can preview and test the page before you upload it. ( You can also just go to your index.htm file and right click, open with, and choose FF.) Now you are ready to change your Publisher file. First of all if you are using a Master Page in your document, then don't. This works fine in a print doc, but not a web doc. Go to View > Master Page. If you have anything on the master page, move it to the main document page. If it is blank, then move on to the next step. Go to Tools > Options > Web tab and uncheck "Rely on VML..." and "Allow PNG....". This is probably the singular most important step to take, as much of the problem with Pub web sites not viewing in FF has to do with VML. Then you will want to compress the images and graphics. Reference: Compress graphics file sizes to create smaller Publisher Web pages: http://office.microsoft.com/en-us/publisher/HA011266301033.aspx This may not affect whether your site loads in FF, but it will affect both the loading time in IE and the quality of the pictures in FF. Now run the design checker under Tools to see if that spots any other errors. Now you are ready to test your site files. Do a web page preview in Publisher, which will open the site in IE. Then "Publish to the Web" and direct your files to that folder on your desktop that I talked about, and open the index.htm file in FF. If you are satisfied with the results, you can then upload new files to your web server. When you Publish to the Web, change where you direct the files back to where it was before you changed it to output to your computer. Then go to your website and view it in both IE and FF and test all the links in both browsers. Now those are the basic steps to take in order to get your site to view in FF and IE. There are likely to be some other issues that deal with formatting and such. We can deal with them one at a time once you get the basic site working. One question that comes to my mind is how you have the navigation bar organized. When I view your page it appears that you have the About Us and the Contact Us link buttons out of line with the other navbar buttons. This might create a problem with the navbar functioning correctly. If in testing the site in FF and IE you have problems with those, then please post back as to how you changed your navbar so as to move those link buttons out of line with the others. Its possible that you may have to rebuild your navbar, but let's not get ahead of ourselves. If your site works in both IE and FF, then chances are it will work with other browsers. Also just one comment about your design. Yes, you can use different backgrounds on your pages using Pub 2003, but I am not sure you should. Personally I think that having a consistent background throughout the site is much better, as the viewer won't wonder why each page looks so different. Ask yourself what is most important...the content, or the background. Which do you want the viewer to focus on? Try those things, and let me know when you get the new site uploaded. If you have other parts of the site that aren't loading correctly, then post back with the specifics and links to the specific pages, but if you follow the instructions given, your site should work pretty well in most browsers. DavidF > Thank you so much! Any help would be greatly appreciated. My problem is > that the website will not display correctly in AOL and Earthlink, not sure [quoted text clipped - 30 lines] >> > correctly >> > in other browsers? Thank you DavidF for all this information. I will try and get my mind around it and follow it to the best of my ability. I'm just relieved that there is some hope of straightening my problem out. Jody > If you focus on getting your site to render properly in IE and FireFox, then > your site will load properly in most browsers. So the first thing you should [quoted text clipped - 111 lines] > >> > correctly > >> > in other browsers? You are welcome. Don't let all the words overwhelm you. The steps to fix your site are not that many and straightforward... DavidF > Thank you DavidF for all this information. I will try and get my mind > around [quoted text clipped - 159 lines] >> >> > correctly >> >> > in other browsers? David, Thanks again for all your help! I followed your instructions. I redesigned the site a little. The site is live again but is still not working in Earthlink or Aol. I created this website for a friend. She has Earthlink and is on dial-up. Since the results on Earthlink are the same as before, she wants me to scrub this one and try to do one with the hosting website's website builder. Publisher has issues and I'm not computer literate enough to solve them. I wasn't able to save the whole website to the server, publisher stopped responding during the saving to the web. 2 of the pages didn't make it. I tried to publish it again with the encremental turned on but the program wouldn't save to the server. In firefox my email buttons wouldn't work where they would in IE. No graphics showed up on aol. Everything was overly large, over top of text, words missing, no backgrounds or partial backgrounds,it just looked like a big jumbled mess on Earthlink. I will be removing the website tomorrow from the server. I thank you again for your detailed, helpful instructions and comments. If you aren't a MVP for Microsoft you should be! You are very helpful and knowledgeable. Jody > You are welcome. Don't let all the words overwhelm you. The steps to fix > your site are not that many and straightforward... [quoted text clipped - 164 lines] > >> >> > correctly > >> >> > in other browsers? You are welcome. I suspect that the problem your friend is having is the "web accelerator" or some other option specific to Earthlink and AOL. The "accelerator" is supposed to speed up the loading time of pages, and it does this by messing with the images. It resamples them and offers a low resolution, or even no pictures at all, in order to speed up the loading time of the page. The one time I tried the "accelerator", it made the pages look so bad, and didn't significantly increase the download time, so I dumped it. I guess what I am trying to say, is that chances are it won't matter what you do, or what you build the site with, the pages are not going to look good if they don't change their settings. The pages do load in FireFox now, but the images are loading slowly, and some are PNG. This suggests to me that you did not uncheck "Allow Png" and/or you did not compress the pictures. As per the uploading issue, go delete all the old files off the server...the index.htm and the index.html file. Then also run the design checker one more time to make sure your new "design" isn't messing things up. If an upload hangs, it can mean that you have a design element overlapping the scratch area...or the picture files are so large, it is timing out. Good luck with whatever you choose to do, but as I said, I doubt that any program is going to work with your friends' setup. DavidF > David, Thanks again for all your help! > [quoted text clipped - 225 lines] >> >> >> > correctly >> >> >> > in other browsers? Keep in mind that some hosts cache web changes and they may not show up for hours...sometimes 24 of them...all in a row. Signature~~~~~~~~~~~~~~~~~~ Rob Giordano Microsoft MVP Expression | You are welcome. | [quoted text clipped - 253 lines] | >> >> >> > correctly | >> >> >> > in other browsers? Hi David, I could use your help too! I have followed all fo the above instructions, and they have made a HUGE difference, so thanks! But when I try to open in Firefox it keeps asking for a password...wired...any clues? www.inthekitchencatering.com > If you focus on getting your site to render properly in IE and FireFox, then > your site will load properly in most browsers. So the first thing you should [quoted text clipped - 111 lines] > >> > correctly > >> > in other browsers? I looked at your site briefly yesterday, but didn't have time to respond, and was able to reproduce the issue in FF...at least when I left your home page. However, this morning, I cannot. Have you made some changes since yesterday? If so, how did you fix it? This issue of a login/password dialog coming up when a Pub web page is viewed in FF has come up once before. We tried a variety of fixes, but I don't remember the fix, if there was one. If memory serves, one of the possible reasons for the problem was that the poster had placed a number of the design elements on a Master Page. Using a Master Page in a web publication is not recommended because it can result in unpredictable results, and perhaps the login box is one of them. Did you, do you, have any elements on a Master Page? If so, move them to the main page and don't use a Master Page. I see from your additional post to Rob that the bottom navbar also didn't work in FF. I noticed that also yesterday, and today it seems to work fine. Did you find the fix of ungrouping the bottom navbar, or building your own navbar? In other words, today I see the two main issues you wrote about as fixed. Is that my imagination? I would comment on a couple other things that should also be considered. Be sure to compress all your images before you Publish to the Web and upload your html files. Reference: Compress graphics file sizes to create smaller Publisher Web pages: http://office.microsoft.com/en-us/publisher/HA011266301033.aspx Be aware that when you use a nonweb font that Publisher will sometimes convert that text and the entire text box into an image. Here is an example from your site: http://www.inthekitchencatering.com/index_files/image1237.gif Select some text in your Publisher file, go to Format > Font and check the box "Show only Web Fonts". Now when you scroll down to see which fonts are available you will see the 11 that are web friendly. Consider using web friendly fonts only on your site. If the text is converted into an image, that text cannot be read and indexed by search engines, and it is rendered fuzzy as an image. Finally, I have to comment on the width of your page. It is too wide in my opinion. Even when I view it on a 1152 pixel wide screen, it requires horizontally scrolling. Pub 2003 suggests a maximum default width of the pages at 760 pixels. Pub 2007 has added 984 pixels wide as a default. My suggestion is to make your pages no wider than that. How wide to go is debatable, but I think you have pushed it too far, in my opinion. But I have strayed from your original questions. Did you fix the login issue in FF yourself? And if so, how did you do it? Feedback would be appreciated on this issue especially. Also did you fix the bottom navbar? DavidF > Hi David, > [quoted text clipped - 159 lines] >> >> > correctly >> >> > in other browsers? Your site is totally unusable in both FireFox, Netscape, Mozilla Signature~~~~~~~~~~~~~~~~~~ Rob Giordano Microsoft MVP Expression | Thank you so much! Any help would be greatly appreciated. My problem is | that the website will not display correctly in AOL and Earthlink, not sure [quoted text clipped - 24 lines] | > > correctly | > > in other browsers? and Safari Signature~~~~~~~~~~~~~~~~~~ Rob Giordano Microsoft MVP Expression | Your site is totally unusable in both FireFox, Netscape, Mozilla | [quoted text clipped - 32 lines] || > > correctly || > > in other browsers? Works at about 75% in FF now - but the pictures look really bad. Would it help if they were in one particular format (JPEG, TIF, ETC?) and the bottom nav bar totally doesn't work - but at least you can get around a bit... help??... > and Safari > [quoted text clipped - 36 lines] > || > > correctly > || > > in other browsers? If Jody, follows the instructions in my post, the site should work in all three. The major issue is usually the use of VML in the default settup. That has been removed in 2007, although there is still some of it in the code. DavidF > Your site is totally unusable in both FireFox, Netscape, Mozilla > [quoted text clipped - 38 lines] > | > > correctly > | > > in other browsers?
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