MS Office Forum / Publisher / Web Design / April 2008
http publishing problem - David???
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rjreilly - 16 Apr 2008 03:02 GMT I've exhausted my research here and working with my windows hosting provider.
I have developed a Publisher 2007 web site, not very large, with a form on the contact page so i understand i need to publish via http to a windows server with the appropriate FPSE.
Difficulty is when publishing to web, I am able to create the network connection but there is no authentication (username password dialogue/exchange) and i can not see the contents of my domain in the publisher/explorer dialogue window. all i can do is try to publish without authentication which causes a networking error.
any ideas? does the hosting server or the publisher client inutiate the username/passwors authentication when trying to publish via http?
aplus.net 2nd level support guys assure me it is a Publisher problem and tell me to contact microsoft. I think it is a server issue. I chose a plus because they had the #1 spot on winbdows exchange so I thought it would be a no brainer to get this published with aplus.
any ideas or shall I excercise my 30 day money back guarantee and transfer my domain to another hosting provider. I don not want to redevelop this site as a plus tech suggested, I have enough time invested already.
BTW aplus was able to assist gettingsite published via ftp but forms is not working. I don't think they believed me http publishing was necessary to intefrate with server-side software.
Any help is greatly appreciated!!!!
David?
DavidF - 16 Apr 2008 03:36 GMT It may not be your host, but anytime someone tells an expert that they are using Publisher to produce their website, you are likely to get flamed or disrespected. What most of them don't realize is that you publish a Publisher site just like a FrontPage site, using the FPSE.
You provided a lot of information, but not the most important. What is the URL of your website? Are you using Vista or XP, and IE6 or IE7? If you are using Vista then you may or may not be able to figure this out. Have you tested it to see if the FPSE are working? It sounds like you have read this article, but go back again, and it explains how to test the FPSE: Publisher web publication forms 101: http://msmvps.com/blogs/dbartosik/archive/2006/01/07/80564.aspx
And, now that you have uploaded with FTP, it is likely that the FPSE are corrupted and will need to be reinstalled. If you log into the control panel on the host, there is probably a way to disable or uninstall them, and then turn them back on or reinstall them...when you are ready. Also go into the Aplus support section and see if you can find directions for uploading FrontPage websites. The directions should be roughly the same. If you talk to them again, you might ask them how to "map the drive". Also perhaps look for specific changes in the uploading procedure with Vista and IE7.
If you are using Vista and IE7, HTTP uploading has become more difficult. I believe that you will need to "map a drive" and upload through My Computer or Windows Explorer. Read the directions for FTP uploading on this page for Vista vs. XP, and I think that is basically what you will need to do for HTTP uploading, but using http address. I haven't installed Vista so can't give you a definitive way of doing it.
Reference: Prepare, publish, and maintain your Publisher Web site: http://office.microsoft.com/en-us/publisher/HA100947601033.aspx Look under the directions for Publish a Web site by using FTP, and click the + sign by how, and read the difference between Vista and XP. I think you will need to adapt this approach with HTTP....don't use an ftp address.
Please also take the time at the bottom of the page to say that the information is not helpful, and tell MSFT that the instructions for HTTP uploading with Vista needs to be improved...that they are inadequate. Remind them that FPSE are required, and that they should include that information, and that HTTP uploading is required for the forms to work. If enough people complain, perhaps we will get better directions.
Hope this leads to a solution for you, and that you post back for the benefit of all. Thanks.
DavidF
> I've exhausted my research here and working with my windows hosting > provider. [quoted text clipped - 33 lines] > > David? rjreilly - 16 Apr 2008 03:43 GMT Thank you, David!
Will absorb all this and advise.;
domain is duedilly.biz OS is Vista ultimate and i do have IE7
> It may not be your host, but anytime someone tells an expert that they are > using Publisher to produce their website, you are likely to get flamed or [quoted text clipped - 80 lines] > > > > David? rjreilly - 16 Apr 2008 03:49 GMT because i seem to be holding all the wrong cards. Is anyone willing to publidh this site for me if i can repair the FPSE?
would be greatly appreciated and if you live within reasonable distance from NYC i will buy you a beer.
> Thank you, David! > [quoted text clipped - 87 lines] > > > > > > David? rjreilly - 17 Apr 2008 17:05 GMT I provided the feedback to microsoft as suggested. I also called them for support but they wanted to start the 90 day clock on my office 2007 suppoort contract.. I inquired that if they could not fix the problem i didn't want to start the clock. I explained i had exhausted all effort researching here and in microsoft knowledge base. The manager said once the clock starts no turing it back regardless of their ability to correct the problem.
I will be sending microsoft investor reltions a letter
> It may not be your host, but anytime someone tells an expert that they are > using Publisher to produce their website, you are likely to get flamed or [quoted text clipped - 80 lines] > > > > David? DavidF - 18 Apr 2008 01:09 GMT Thanks for posting back. I regret that you did not get a more satisfactory response from MSFT. I am also sorry that I haven't been able to offer more help, but not having Vista installed I can't workout the procedures for you. Using forms in a Publisher web publication has been one of the most common frustrations among users since I first started lurking around here, and now with the problems added by Vista, I wish there was an easy answer.
I still think that if you follow the procedure for using FTP uploading as per the article: Prepare, publish, and maintain your Publisher Web site, but use the HTTP address instead, that you will be able to figure it out. I don't think you will be able to publish directly from Publisher, but once you have the HTTP connection mapped out to your server, you will be able to Publish to the Web, direct your output to your hard drive, and then use Windows Explorer to drag and drop the index.htm file and the index_files folder into the "web host server drive". But don't forget that since you did use FTP uploading, you will probably have to uninstall and reinstall the FPSE before you will get any HTTP uploading protocol to work.
I did go to Aplus support section and spent a while looking at and reading the knowledge base under support. There is a lot of information about how to upload using FrontPage that you might reference. There was also information about using "formail" that is provided by Aplus. With some work you should be able to either integrate formail with the Publisher form objects and thus bypass the need for HTTP uploading and just use FTP, or just insert html code that works with formail via the insert html code fragment tool in Publisher, and by pass the Publisher form tool altogether. Formail is a very common forms program, and if the instructions on how to use it at Aplus aren't enough, you should be able to Google for better instructions.
Personally, I think if I were in your shoes, I would concentrate on learning how to integrate Formail into your page. FPSE are notoriously fickle, and using a third part FTP program such as the freebie FileZilla is faster and easier anyway.
And in the short term, perhaps you might just use a javascript based form that you insert as a code fragment. Here is one that will give you the basics, and that you could modify to add the additional fields you want. Just copy and paste the following snippet into a code fragment box and change the email address:
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<FORM action="mailto:name@yourdomain.com" method="post" enctype="text/plain"> <TABLE BORDER="0" CELLSPACING="0" CELLPADDING="4" WIDTH="90%"> <TR> <TD width="30%"><DIV align="right"> <B>Name:</B> </DIV> </TD> <TD width="70%"> <INPUT type="text" name="name" size="20"> </TD> </TR> <TR> <TD><DIV align="right"><B>Email:</B></DIV> </TD> <TD> <INPUT type="text" name="email" size="20"> </TD> </TR> <TR> <TD><DIV align="right"> <B>Comment:</B> </DIV> </TD> <TD><TEXTAREA name="comment" cols="30" wrap="virtual" rows="4"> </TEXTAREA> </TD></TR> <TR> <TD> </TD> <TD> <INPUT type="submit" name="submit" value="Submit"> <INPUT type="reset" name="reset" value="Reset"> </TD></TR> </TABLE> </FORM>
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There are other javascript based form scripts out there, and you might google for those.
Once again, I am sorry I can't be of more help. It is a frustrating situation.
DavidF
>I provided the feedback to microsoft as suggested. I also called them for > support but they wanted to start the 90 day clock on my office 2007 [quoted text clipped - 118 lines] >> > >> > David? rjreilly - 18 Apr 2008 16:55 GMT Thanks, David.
I will wrestle with all this and advise.
I dis try to map the http network location folloeing the ftp procedure. in short when you provide the location ftp:// profides an additional dialogue bos to include username and password. when ysing http:// it seems to skip this step. go figure.
Thanks for the code. Again, i will advise.
do you have any contacts inside MSFT i can pursue?
> Thanks for posting back. I regret that you did not get a more satisfactory > response from MSFT. I am also sorry that I haven't been able to offer more [quoted text clipped - 206 lines] > >> > > >> > David? DavidF - 19 Apr 2008 00:53 GMT Thanks for posting back. The more we hear about this issue, the sooner we will have a workable solution.
I must admit to a limited knowledge about mapping a network drive, but from what I have read, sometimes the username and password are part of the path that is mapped. That would mean that you would not get the additional dialogue requesting the username and password when you try to log on. With this said, did your effort to map the network drive using the http:// path actually log you on to your host server? Were you able to see the files and folders on your webhost? If not, did you uninstall and reinstall the FPSE before you tried to log on this way? When you use ftp uploading, that does/can corrupt the FPSE. Also, I think I remember from reading some of the support documents on Aplus that you need to upload your Publisher html files to a "html folder" on your site. Do you see that folder and if so when you click on it, does it contain your index.htm file and the index_files folder from Pub?
I guess what I am asking is what do you see or what happens after you try to log on using the mapped path to your server? Assuming that you saved that mapped drive, what happens when you open Windows Explorer (you can use the windows key plus the E key as a shortcut) and then in the left pane click on the mapped drive. Do you log on and then see the files and folders in the right pane? Any details will help.
No, I don't have a name at MSFT for you, but I am pursuing that avenue as best I can. Stay tuned and thanks again for your help.
DavidF
> Thanks, David. > [quoted text clipped - 256 lines] >> >> > >> >> > David?
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