
Signature
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
Our secretary uploads the files to our website server in a folder I created
for her using SmartFTP. Then, I download them to my home computer. I thought
that might be a problem, corrupt files, so I downloaded them again at the
church and they opened on her computer with the Publisher 2000. Also tried
burning it to a CD and attempting to open at home without success.
When I attempt to open the file, Publisher opens, and a grey pop up box
appears that says, "Publisher cannot open the file". When I click OK, the box
and program close. Started having this problem in November, when I joined the
university and upgraded my programs to Office 2003 to match my office
computer. That's also when I started doing the website for the church.
> How were you given those files? Were they saved to a floppy or on a network
> drive? What is the error message you got? Have you tried opening those same
[quoted text clipped - 10 lines]
> > Any suggestions, since I don't have a copy of 2000, and the church doesn't
> > have a copy of 2003.
Mary Sauer - 28 Feb 2007 09:02 GMT
Do you try to open the files from a disk? Have you moved the files to your local
hard drive and then tried opening them? Publisher balks at removable disks.
Are these publications converted to web page files?
It could be a driver issue, try opening the file in safe mode. Or use a
different default printer before opening the file.
I have received files that were created in 2000 that will not open in 2003, I
have never discovered the reason why.
Disable any anti-virus software, can you open the file now?

Signature
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
> Our secretary uploads the files to our website server in a folder I created
> for her using SmartFTP. Then, I download them to my home computer. I thought
[quoted text clipped - 21 lines]
>> > Any suggestions, since I don't have a copy of 2000, and the church doesn't
>> > have a copy of 2003.