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MS Office Forum / Publisher / General MS Publisher Questions / January 2008

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"Publisher cannot open the file" error. AHH!

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LinkBratwurst - 31 Jan 2008 02:15 GMT
I have a catalog I've been updating for publication at the end of Feb.  I've
got many hours into the rehash.  I last worked on it 1/24.  I opened it
tonight... got the error of "Publisher cannot open the file".  I ran error
recovery on reboot, I copied the file and tried to open the copy... all to no
avail.  I had autorecovery turned on, but there is nothing I can find for any
sort of backup.  I tried a couple recovery apps, but I don't care about the
text, I need the layout/images/text as a whole.
I had a hunch and noticed I did a Microsoft Update on the system the same
day.  Anyone else have such a problem?

Publisher 2002
WinXP Media Center

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Marc A. Mercier, Web / Catalog Designer
The Sausage Source, LLC

LinkBratwurst - 31 Jan 2008 16:45 GMT
Well, I uninstalled all the updates installed by Windows Updater, removed
WinPub2002 and restarted.  I removed the Office>Publisher left behind in the
registry.  I reinstalled WinPub2002... no go.  I just installed 2007 trial...
no go.
I told the owner a year or so back after our first catalog that Publisher
isn't pro software for what we need to do.  It's fine for his mailing labels,
product labels, etc, but not when you're doing a 32+ pg full color catalog.  
I mentioned it again today now that he knows I've lost a weeks work and as
far as he's concerned the 'catalog is gone'.  Happy not are we.  FINALLY
he'll consider purchasing InDesign... but no learning curve time since the
deadline is Feb 29th so I'll be rehashing the catalog in WinPub2002.  Luckily
I still have last year's catalog on hand and WinPub2002 *will* open that
file... time to start over.  If anyone has any suggestions, etc... let me
know... there's a company t-shirt, hat or whatever in it for you if it works.
Signature

Marc A. Mercier, Web / Catalog Designer
The Sausage Source, LLC

> I have a catalog I've been updating for publication at the end of Feb.  I've
> got many hours into the rehash.  I last worked on it 1/24.  I opened it
[quoted text clipped - 8 lines]
> Publisher 2002
> WinXP Media Center
Rob Giordano (Crash) - 31 Jan 2008 17:00 GMT
I just finished a 32 pg 4 over 4 theater playbill and it looked great. I do
two of them a year with Publisher...various versions and have only had
problems when I've used last year's as a template (only happened once).  I
also have InDesign but I can work faster in Publisher.

You may want to send someone your file and see if they can open it in
Publisher.

Signature

~~~~~~~~~~~~~~~~~~
Rob Giordano
Microsoft MVP Expression

| Well, I uninstalled all the updates installed by Windows Updater, removed
| WinPub2002 and restarted.  I removed the Office>Publisher left behind in the
[quoted text clipped - 23 lines]
| > Publisher 2002
| > WinXP Media Center
LinkBratwurst - 31 Jan 2008 17:26 GMT
I've done 2-1/2 of these catalogs.  I guess the reasons for my issues are
(referring to other posts):
* I opened the previous revisions, did a save-as to the new name & did my
modifications (which shouldn't matter)
* I installed the updates 894540, 894541, 894542
* Adding a PromptForBadFiles key in the registry did nothing for 2002.  2007
comes up with "Publisher has detected a problem in the file you are trying to
open. To protect your computer, Publisher will not open the file."  When I
click ok, I get the "Publisher cannot open the file" error.
* Ctrl-Shift-I didn't work on 2002.  2007 does work and gives me an error of
1100009.

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Marc A. Mercier, Web / Catalog Designer
The Sausage Source, LLC

> I just finished a 32 pg 4 over 4 theater playbill and it looked great. I do
> two of them a year with Publisher...various versions and have only had
[quoted text clipped - 3 lines]
> You may want to send someone your file and see if they can open it in
> Publisher.
Mary Sauer - 31 Jan 2008 17:50 GMT
I'd be happy to try to open your file.

Did you try all the steps outlined in this article?
How to troubleshoot a damaged publication in Publisher
http://support.microsoft.com/kb/198256/en-us

Publisher will balk if you have a damaged or outdated printer driver. Norton can
be troublesome as well.

mary-sauer at columbus.rr.com

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Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

> I've done 2-1/2 of these catalogs.  I guess the reasons for my issues are
> (referring to other posts):
[quoted text clipped - 15 lines]
>> You may want to send someone your file and see if they can open it in
>> Publisher.
LinkBratwurst - 31 Jan 2008 18:52 GMT
Thank you for the offer Mary.  Sent a pre-email to you.  Standard stuff...
NDAs, proof of bonding request, etc.  (KIDDING!).  Can't do the whole file.  
Did .rar chunks of 8mb each.  That okay?
I did try everything I could find in the newsgroup.  SOL.  I appreciate
another set of eyes.
Signature

Marc A. Mercier, Web / Catalog Designer
The Sausage Source, LLC

> I'd be happy to try to open your file.
>
[quoted text clipped - 4 lines]
> Publisher will balk if you have a damaged or outdated printer driver. Norton can
> be troublesome as well.
 
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