When I open publisher 2002 it immediately closes.

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Brian - 27 Feb 2008 04:46 GMT

There appears to be a grey microsoft message box which appears in the center
of the screen first, but the program closes so quickly that I cannot read it.

Does anyone know how I can fix this problem? All of my other office 2002
applications still work fine.

Thanks,

Brian

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John Inzer - 27 Feb 2008 05:33 GMT

> There appears to be a grey microsoft message box which appears in the
> center of the screen first, but the program closes so quickly that I
[quoted text clipped - 6 lines]
>
> Brian

================================
Maybe the following articles will offer some ideas:

(329820) How to use Office programs with
the Norton AntiVirus Office plug-in
http://support.microsoft.com/?kbid=329820

(322079) PUB2002: "Publisher Has Encountered
a Problem and Needs to Close" Error Message
When You Start Publisher
http://support.microsoft.com/kb/322079/en-us

(317070) PUB2002: Office Application Error
Message in Publisher 2002 When You Open
or Save a Publisher File
http://support.microsoft.com/?kbid=317070

(290157) OFFXP: Invalid Page Fault When
You Run an Office Program
http://support.microsoft.com/?kbid=290157

(907349) How to troubleshoot video issues in
Office programs
http://support.microsoft.com/kb/907349/en-us

(322119) PUB2002: Publisher Stops
Responding (Hangs) When You Try to Start
or Use It
http://support.microsoft.com/?kbid=322119

(322102) PUB2002: "Publisher Has
Encountered a Problem and Needs to
Close" Error Message When You Try to
Start Publisher
http://support.microsoft.com/?kbid=322102

(322075) PUB2002: Publisher or Computer
Stops Responding After You Try to Start Publisher
http://support.microsoft.com/?kbid=322075

(315837) PUB2002: Publisher 2002 Stops
Responding When You Open Earlier-Version
Publication
http://support.microsoft.com/kb/315837/en-us

(327014) Office program stops responding
when you use speech recognition
http://support.microsoft.com/kb/327014/en-us

Signature

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

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Brian - 27 Feb 2008 18:29 GMT

Thanks for your help John. I believe that it has something to do with an
incomplete product activation. I was able to read the grey box dialogue and
it says "preparing to install."

I tried changing the registry as suggested in one of the fixes you mention,
but it still has not resolved the problem. Nor did going to the Start menu,
office tools, and clicking on "acitvate." Supposedly I am supposed to get
some instructions to follow here, but nothing opens up.

If this additional information provides any new leads I would appreciate
more suggestions.

Thanks again,

Sincerely,

Brian

> > There appears to be a grey microsoft message box which appears in the
> > center of the screen first, but the program closes so quickly that I
[quoted text clipped - 54 lines]
> when you use speech recognition
> http://support.microsoft.com/kb/327014/en-us

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Mary Sauer - 27 Feb 2008 19:12 GMT

If you have your product number and installation disk, you might want to try
this:
Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301

Signature

Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

> Thanks for your help John. I believe that it has something to do with an
> incomplete product activation. I was able to read the grey box dialogue and
[quoted text clipped - 72 lines]
>> when you use speech recognition
>> http://support.microsoft.com/kb/327014/en-us

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