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MS Office Forum / Publisher / General MS Publisher Questions / March 2008Cannot Print from Publisher 2003
When attempting to print from MS Publisher to my Dell AIO 966 printer, I receive "Cannot Load Printer Driver". MS Word 2003, part of the same Office Suite, prints with no problem, as does everything else on my system capable of printing. My OS is Vista Home Premium. 1. Go back and recheck your printer settings. 2. Check to see if there are updates for the printer driver.  SignatureJoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" > When attempting to print from MS Publisher to my Dell AIO 966 printer, I > receive "Cannot Load Printer Driver". MS Word 2003, part of the same > Office > Suite, prints with no problem, as does everything else on my system > capable > of printing. My OS is Vista Home Premium. http://support.dell.com/support/downloads/driverslist.aspx?os=WLH&osl=EN&catid=- 1&impid=-1&servicetag=&SystemID=PRN_ALL_A966&hidos=WW1&hidlang=en SignatureMary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com > When attempting to print from MS Publisher to my Dell AIO 966 printer, I > receive "Cannot Load Printer Driver". MS Word 2003, part of the same Office > Suite, prints with no problem, as does everything else on my system capable > of printing. My OS is Vista Home Premium. I already went through all the "Latest Driver" stuff with Dell, including doing a reformat/reinstall of everything to finall purge all vestiges of old printer drivers. The drivers I have installed come from the site you provided the link to. This has successfully solved all my printing problems with MS Office and everything else that prints, with the exception of the Publisher. Since Publisher, Word, etc. all come from the same package, I can't understand why I can print with no problem in all the others, but not there. That's why I posted my problem here, and not to a general printer group. > http://support.dell.com/support/downloads/driverslist.aspx?os=WLH&osl=EN&catid=- 1&impid=-1&servicetag=&SystemID=PRN_ALL_A966&hidos=WW1&hidlang=en > > > When attempting to print from MS Publisher to my Dell AIO 966 printer, I > > receive "Cannot Load Printer Driver". MS Word 2003, part of the same Office > > Suite, prints with no problem, as does everything else on my system capable > > of printing. My OS is Vista Home Premium. There are other things you can try. Disable the printer in the printer folder, then make it default again. Years ago Publisher wouldn't print if there wasn't an image writer or some other printer driver of this type installed. Do you have Generic Color PS for Commercial Printer installed? Or Publisher's Imagesetter? SignatureMary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com >I already went through all the "Latest Driver" stuff with Dell, including > doing a reformat/reinstall of everything to finall purge all vestiges of old [quoted text clipped - 13 lines] >> > Suite, prints with no problem, as does everything else on my system capable >> > of printing. My OS is Vista Home Premium. I'm not familiar with Generic Color PS for Commercial Printer or Publisher's Image setter. Where do I obtain these? Like a lot of other things, I've never had problems like these before I made the serious error of getting a system running Vista, which I've found to be an unreliable, bug-riddled nightmare since day one. I can understand a few compatibility problems with some software, but you'd think MS would at least try to avoid those problems with their own stuff. No doubt they'll offer something eventually, for a price of course, to fix the problems they've created. > There are other things you can try. Disable the printer in the printer folder, > then make it default again. Years ago Publisher wouldn't print if there wasn't [quoted text clipped - 18 lines] > >> > Suite, prints with no problem, as does everything else on my system capable > >> > of printing. My OS is Vista Home Premium. The printers should be available by simply going to the Printer folder in the control panel, File, Add printer, Add a local printer, Use an existing port: next, scroll down to Generic. Both the Color and Imagesetter are available. I appreciate your problems with Vista. SignatureMary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com > I'm not familiar with Generic Color PS for Commercial Printer or Publisher's > Image setter. Where do I obtain these? Like a lot of other things, I've [quoted text clipped - 34 lines] >> >> > capable >> >> > of printing. My OS is Vista Home Premium. I tried all that as you suggested. Still getting "Cannot Load Printer Driver" whenever I try to print from Publisher. Printing goes off without a hitch in everything else, including the other Office 2003 apps I use all the time. If they're all part of the Office Suite, why is Publisher so obstinate? > The printers should be available by simply going to the Printer folder in the > control panel, File, Add printer, Add a local printer, Use an existing port: [quoted text clipped - 39 lines] > >> >> > capable > >> >> > of printing. My OS is Vista Home Premium. > I tried all that as you suggested. Still getting "Cannot Load Printer > Driver" whenever I try to print from Publisher. Printing goes off > without a hitch in everything else, including the other Office 2003 > apps I use all the time. If they're all part of the Office Suite, > why is Publisher so obstinate? ================================== I wonder if it would help if you right click the Publisher executable and choose Run As Administrator? Or possibly try running Pub2003 in WinXP compatibility mode. Windows Vista - Run As Administrator http://vistasupport.mvps.org/run_as_administrator.htm (931362) Advanced methods to troubleshoot a program that does not run as expected after it is installed on Windows Vista http://support.microsoft.com/kb/931362/en-us Are you running the driver at the following link? Dell Photo All-in-One Printer 966 http://tinyurl.com/39sqc2 or... http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releasei d=R145450&SystemID=PRN_ALL_A966&os=WW1&osl=en&deviceid=11887&devlib=0&typecnt=1& vercnt=2&formatcnt=1&libid=40&fileid=193968 Maybe the following articles will help you troubleshoot the problem: (870622) How to troubleshoot problems that you may experience when you try to print to a local printer by using Office programs in Windows XP http://support.microsoft.com/kb/870622/en-us Troubleshoot printing publications on a desktop printer http://office.microsoft.com/en-us/publisher/HP051531551033.aspx SignatureJohn Inzer Digital Media MVP Notice This is not tech support I am a volunteer Solutions that work for me may not work for you Proceed at your own risk All fine suggestions, thanx. Too bad none of them solve the problem. What I don't understand is the fact that I can print from all the other Office 2003 apps, Corel Draw, various Adobe programs, etc. without any problem, so the printer obviously works. Since I can print from MS Word, also part of Office 2003, but not Publisher, what about Publisher would make it "Unable to Load Printer Driver" while Word obviously can load it. > > I tried all that as you suggested. Still getting "Cannot Load Printer > > Driver" whenever I try to print from Publisher. Printing goes off [quoted text clipped - 32 lines] > Troubleshoot printing publications on a desktop printer > http://office.microsoft.com/en-us/publisher/HP051531551033.aspx > All fine suggestions, thanx. Too bad none of them solve the problem. > What I don't understand is the fact that I can print from all the [quoted text clipped - 3 lines] > about Publisher would make it "Unable to Load Printer Driver" while > Word obviously can load it. ================================= Sorry...that's all I have to offer. I can tell you that Publisher is very demanding on printer drivers and just because other apps will print does not mean Publisher is the cause of the issue. I suspect the problem lies somewhere between Vista, the printer driver and the fact that you have an all-in-one machine. SignatureJohn Inzer Digital Media MVP Notice This is not tech support I am a volunteer Solutions that work for me may not work for you Proceed at your own risk goto settings, printers, add an HP IIP printer, set it as the default. When in publisher,2003 goto file and print and select the Dell printer. This is actually a lexmark printer, and the same problem exists for them as well. > When attempting to print from MS Publisher to my Dell AIO 966 printer, I > receive "Cannot Load Printer Driver". MS Word 2003, part of the same Office > Suite, prints with no problem, as does everything else on my system capable > of printing. My OS is Vista Home Premium. That seems to have solved the problem, thanx. I'd be lying if I claimed I understood why this worked, though. > goto settings, printers, add an HP IIP printer, set it as the default. > [quoted text clipped - 8 lines] >> capable >> of printing. My OS is Vista Home Premium. > That seems to have solved the problem, thanx. I'd be lying if I claimed I > understood why this worked, though. [quoted text clipped - 13 lines] > > - Show quoted text - Brilliant!!!!! I jus had the same problem on a XP Machine in the office, i tried installing a printer and setting it as default and NOT selecting the print test page option at the end and it worked! the printer i installed was the Hp Laserjet IIP... Good luck |
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