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MS Office Forum / Publisher / General MS Publisher Questions / May 2008

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Adobe Acrobat Reader

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Joy - 07 Apr 2008 03:26 GMT
I've tried twice to download the upgrade to Adobe Acrobat Reader 8.1.2  (I
think that's the version)  Both times it starts and then I get an error
message and that it has to shut down.

Joy P.  (The 'other' Joy <S>, I see there is another Joy)
John Inzer - 07 Apr 2008 05:43 GMT
> I've tried twice to download the upgrade to Adobe Acrobat Reader
> 8.1.2  (I think that's the version)  Both times it starts and then I
> get an error message and that it has to shut down.
>
> Joy P.  (The 'other' Joy <S>, I see there is another Joy)

=================================
Maybe it would be worth a try to download
the complete file to your hard drive and then
install from there.

Adobe Reader
http://tinyurl.com/a2uax
  or...
http://www.softpedia.com/get/Office-tools/PDF/Adobe-Reader.shtml

FWIW...some people prefer the Foxit Reader:

Foxit Reader for Windows
http://www.foxitsoftware.com/pdf/rd_intro.php

Signature

      John Inzer
Digital Media MVP

           Notice
This is not tech support
     I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

Joy - 07 Apr 2008 16:21 GMT
Thanks.  I thought I was downloading to the hard drive.  Maybe I was
mistaken.  I can look into that other one if this won't work.

>> I've tried twice to download the upgrade to Adobe Acrobat Reader
>> 8.1.2  (I think that's the version)  Both times it starts and then I
[quoted text clipped - 16 lines]
> Foxit Reader for Windows
> http://www.foxitsoftware.com/pdf/rd_intro.php
John Inzer - 07 Apr 2008 18:02 GMT
> Thanks.  I thought I was downloading to the hard drive.  Maybe I was
> mistaken.  I can look into that other one if this won't work.
=================================
I think what you were doing was installing
from the net...I'm suggesting that you download
the complete file to your hard drive (desktop for
example) and install from there.

Signature

      John Inzer
Digital Media MVP

           Notice
This is not tech support
     I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

Joy - 07 Apr 2008 20:55 GMT
I just tried again, and (1) it doesn't give me a choice as to where I want
it to download to (i.e. desktop), and (2), it's also trying to download some
photoshop something that I don't want.   This is right from the Adobe
website.

>> Thanks.  I thought I was downloading to the hard drive.  Maybe I was
>> mistaken.  I can look into that other one if this won't work.
[quoted text clipped - 3 lines]
> the complete file to your hard drive (desktop for
> example) and install from there.
John Inzer - 07 Apr 2008 22:07 GMT
> I just tried again, and (1) it doesn't give me a choice as to where I
> want it to download to (i.e. desktop), and (2), it's also trying to
> download some photoshop something that I don't want.   This is right
> from the Adobe website.
=================================
That's why I sent you the link from Softpedia...
from there you can download the complete file.

On the install screen you can uncheck the
content you do not wish to install.

Signature

      John Inzer
Digital Media MVP

           Notice
This is not tech support
     I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

Joy - 08 Apr 2008 03:18 GMT
Oh I'm sorry, I guess I didn't read down far enough.  I'll try that
tomorrow.

>> I just tried again, and (1) it doesn't give me a choice as to where I
>> want it to download to (i.e. desktop), and (2), it's also trying to
[quoted text clipped - 6 lines]
> On the install screen you can uncheck the
> content you do not wish to install.
Joy - 09 Apr 2008 04:31 GMT
John,

Thanks again.  I was finally able using Softpedia to download it to my
Desktop.  I tried to run it later, but it seemed to be taking too long, and
it's late, so I'll have to try again another time. I didn't see an option on
what content to install, but on the other hand, it only seemed to be the
Reader, not the photoshop.

Joy

>> I just tried again, and (1) it doesn't give me a choice as to where I
>> want it to download to (i.e. desktop), and (2), it's also trying to
[quoted text clipped - 6 lines]
> On the install screen you can uncheck the
> content you do not wish to install.
John Inzer - 09 Apr 2008 05:50 GMT
> John,
>
[quoted text clipped - 5 lines]
>
> Joy
======================
At least you have the file now...
I hope it installs successfully for you.

Signature

      John Inzer
Digital Media MVP

           Notice
This is not tech support
     I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

Joy - 11 Apr 2008 02:40 GMT
I've been trying to install it, and it's been sitting at 6.4% for a couple
of hours.  Seems like I'm destined not to have it.  What is strange is that
I have v. 7.0 right now and had an earlier version before and somewhere
along the line it must have asked me if I wanted to upgrade and I did,
apparently without all this trouble.

>> John,
>>
[quoted text clipped - 8 lines]
> At least you have the file now...
> I hope it installs successfully for you.
John Inzer - 11 Apr 2008 03:09 GMT
> I've been trying to install it, and it's been sitting at 6.4% for a
> couple of hours.  Seems like I'm destined not to have it.  What is
> strange is that I have v. 7.0 right now and had an earlier version
> before and somewhere along the line it must have asked me if I wanted
> to upgrade and I did, apparently without all this trouble.
================================
If you have the complete file downloaded
to your hard drive...it should only take a
couple of minutes to install it. Sorry...but
I have no idea what the problem is.

Signature

      John Inzer
Digital Media MVP

           Notice
This is not tech support
     I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

JoAnn Paules - 11 Apr 2008 13:04 GMT
Do yourself a favor. Uninstall all previous versions then try the
installation. I've known some others who have had difficulties when they an
existing version on their system and tried to install a newer version.

Signature

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

> I've been trying to install it, and it's been sitting at 6.4% for a couple
> of hours.  Seems like I'm destined not to have it.  What is strange is
[quoted text clipped - 14 lines]
>> At least you have the file now...
>> I hope it installs successfully for you.
Joy - 11 Apr 2008 22:18 GMT
Thanks, JoAnn, but I'm afraid to try that.  My 7.0 is working fine for me,
and I had so many troubles downloading that v. 8+ to my desktop; I don't
know what might happen if I delete 7.0, and I need it! I think I might be
safer to just stay with that.

> Do yourself a favor. Uninstall all previous versions then try the
> installation. I've known some others who have had difficulties when they
[quoted text clipped - 18 lines]
>>> At least you have the file now...
>>> I hope it installs successfully for you.
JoAnn Paules - 11 Apr 2008 23:16 GMT
If v7 is working for you, stick with it.  ;-)

Signature

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

> Thanks, JoAnn, but I'm afraid to try that.  My 7.0 is working fine for me,
> and I had so many troubles downloading that v. 8+ to my desktop; I don't
[quoted text clipped - 23 lines]
>>>> At least you have the file now...
>>>> I hope it installs successfully for you.
Rob Giordano (Crash) - 07 Apr 2008 23:02 GMT
Find the download link...put your cursor on it, then right click and select
Save Target As  that will force a save.

Signature

~~~~~~~~~~~~~~~~~~
Rob Giordano
Microsoft MVP Expression

| I just tried again, and (1) it doesn't give me a choice as to where I want
| it to download to (i.e. desktop), and (2), it's also trying to download some
[quoted text clipped - 8 lines]
| > the complete file to your hard drive (desktop for
| > example) and install from there.
Sal - 22 May 2008 18:37 GMT
> I've tried twice to download the upgrade to Adobe Acrobat Reader 8.1.2  (I
> think that's the version)  Both times it starts and then I get an error
> message and that it has to shut down.
>
> Joy P.  (The 'other' Joy <S>, I see there is another Joy)
Sal - 22 May 2008 18:39 GMT
Joy,

Did you ever get this issue resolved?  I am having the same problems.  Every
couple of days I get a message asking me to update Adobe Reader 8.1.2, but
everytime I try, it says the installation failed.  Curious to know if you got
anything to work?

> I've tried twice to download the upgrade to Adobe Acrobat Reader 8.1.2  (I
> think that's the version)  Both times it starts and then I get an error
> message and that it has to shut down.
>
> Joy P.  (The 'other' Joy <S>, I see there is another Joy)
Mary Sauer - 22 May 2008 19:56 GMT
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15296&sliceId=2

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Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

> Joy,
>
[quoted text clipped - 8 lines]
>>
>> Joy P.  (The 'other' Joy <S>, I see there is another Joy)
JoAnn Paules - 22 May 2008 23:06 GMT
Uninstall any other versions on your system, then try again.

Signature

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

> Joy,
>
[quoted text clipped - 11 lines]
>>
>> Joy P.  (The 'other' Joy <S>, I see there is another Joy)
 
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