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MS Office Forum / Publisher / General MS Publisher Questions / July 2008

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Color/Grayscale Toggle Button Stuck

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Lucie - 23 Jul 2008 18:30 GMT
When I am in 'print preview' in Publisher 2007, the color/grayscale button
reacts like a toggle switch.  However, the toggle switch/button is engaged to
view in grayscale mode and will not disengage to view in color.  

When I press the toggle switch/button to disengage (even though it won't),
and move the mouse to the document, I see the magnifiying glass, zoom in/out.


Any suggestions on how to disengage the toggle switch?

THanks.
Mary Sauer - 23 Jul 2008 19:07 GMT
Is your publication setup to print on a color printer? There have been some
issues with HP printers not previewing correctly. Do you have another printer
installed? Do you have the same problem with a different printer?

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http://msauer.mvps.org/
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> When I am in 'print preview' in Publisher 2007, the color/grayscale button
> reacts like a toggle switch.  However, the toggle switch/button is engaged to
[quoted text clipped - 6 lines]
>
> THanks.
Lucie - 23 Jul 2008 19:28 GMT
Yes, my publication is setup to print on a color printer.  I have only one
printer and it is an HP.  I am not having print preview issues with Excel or
Word, only Publisher.  

Is there a patch that will disengage the color/grayscale button?  

> Is your publication setup to print on a color printer? There have been some
> issues with HP printers not previewing correctly. Do you have another printer
[quoted text clipped - 10 lines]
> >
> > THanks.
Mary Sauer - 23 Jul 2008 21:17 GMT
You can install the Generic Color PS for Commercial Printing. It should be
available when you open the Print folder, file, add printer, scroll down to
generic.

I don't think there is a patch, you might check with HP for a updated driver.

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Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

> Yes, my publication is setup to print on a color printer.  I have only one
> printer and it is an HP.  I am not having print preview issues with Excel or
[quoted text clipped - 18 lines]
>> >
>> > THanks.
Charles W Davis - 24 Jul 2008 14:10 GMT
The OP could also "print" to a PDF. Then print the PDF.
> You can install the Generic Color PS for Commercial Printing. It should be
> available when you open the Print folder, file, add printer, scroll down
[quoted text clipped - 31 lines]
>>> >
>>> > THanks.
Lucie - 24 Jul 2008 22:38 GMT
Thank you for the suggestions.  I am able to work around the issue and
preview my document in color, however I would like to be able to use the
feature as it was designed...

> The OP could also "print" to a PDF. Then print the PDF.
> > You can install the Generic Color PS for Commercial Printing. It should be
[quoted text clipped - 32 lines]
> >>> >
> >>> > THanks.
 
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