Publisher 2003 Safe Mode

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Mary - 30 Dec 2003 16:56 GMT

We receive DDE Server Window: MSPUB.EXE - Application
Error The instruction at "0x77f52a84" referenced memory
at "0x00000000" The memory could not be "written". Click
on ok to terminate the program.
We have uninstalled and reinstalled Publisher, ran
diagnostics on memory which passed, and are now receiving
a message that says to start Publisher in Safe Mode to
open existing files, but when opening blank page we
receive memory error. Any ideas how to correct this?

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Mary Sauer - 31 Dec 2003 11:05 GMT

This error is indicative to a driver problem. Disable your printer before opening
Publisher, if it works go to the manufacturer's web site and update your printer
driver. There is the possibility it could be the video driver. In any event, update
your drivers and see if that doesn't cure your situation.

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Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com

> We receive DDE Server Window: MSPUB.EXE - Application
> Error The instruction at "0x77f52a84" referenced memory
[quoted text clipped - 5 lines]
> open existing files, but when opening blank page we
> receive memory error. Any ideas how to correct this?

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