Publisher 2000's colour schemes are all black!

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Kevin Woodman - 17 Feb 2004 20:49 GMT

My client is using Microsoft Publisher 2000. All of the
colours are black.

From the Format->Color Scheme... menu item, all of the
listed achemes are black. On the "Custom" tab, all of
the colours are black. If I select a colour and try to
customize it, all of the basic colours are black. If I
want to see all colours, I can see a very colourful grid
but the preview is always black. I can manually set the
RGB values, but they always appear as black.

All available Office Updates have been applied.
Repairing does not solve the problem, nor does the
repair/reinstall feature.

Any assistance or insight would be greatly appreciated.

--Kevin Woodman

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Mary Sauer - 17 Feb 2004 22:42 GMT

Do you have your screen set to high contrast in the Accessibility options?

Look for an updated video driver on the manufacturer's web site.

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Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com

> My client is using Microsoft Publisher 2000. All of the
> colours are black.
[quoted text clipped - 14 lines]
>
> --Kevin Woodman

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Pick-Axe - 20 Feb 2004 20:56 GMT

I have the exact same problem..I have tried every thing
and can not get it to work. I also have an older version
Publisher 97 and the same thing everything is black...Some
One help

Pick-Axe

>-----Original Message-----
>My client is using Microsoft Publisher 2000. All of the
[quoted text clipped - 16 lines]
>--Kevin Woodman
>.

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Mary Sauer - 20 Feb 2004 21:58 GMT

What version Windows? Press F9 twice, this works if you have your display set to high
contrast on Windows NT

Signature

Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com

> I have the exact same problem..I have tried every thing
> and can not get it to work. I also have an older version
[quoted text clipped - 22 lines]
> >--Kevin Woodman
> >.

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Kevin Woodman - 23 Feb 2004 05:03 GMT

My client is using Windows XP (I don't know which version
right now). I'll ask her to give the F9-twice solution a
try, and post a follow-up message to let everyone know
what happened.

Thanks!

--Kevin Woodman

>-----Original Message-----
>What version Windows? Press F9 twice, this works if you have your display set to high
[quoted text clipped - 28 lines]
>
>.

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Kevin Woodman - 25 Feb 2004 21:17 GMT

We tried the F9-twice solution, but it had no effect. We
also confirmed that high-contrast was switched off. I'll
look into newer display drivers the next time I'm over there.

In the meantime, does anyone have any other suggestions?

--Kevin Woodman

>-----Original Message-----
>My client is using Windows XP (I don't know which version
[quoted text clipped - 48 lines]
>>
>.

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- 29 Feb 2004 05:50 GMT

Kevin,
This may not have anything to do with your problem, but I
had a similar problem and it turned out it was the
printer that was associated with my document. My
commercial print company uses a Xerox DocuTech to print
our newsletter. If I use last month's newsletter (saved
with the Docutech selected as the printer) as a template
for this month's newsletter, everything is black and
white... no colors. I have to change my default printer
to get the colors, because the DocuTech only prints in
black and white.
Maybe this will help?
Judy

>-----Original Message-----
>We tried the F9-twice solution, but it had no effect. We
[quoted text clipped - 59 lines]
>>
>.

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