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MS Office Forum / Publisher / General MS Publisher Questions / April 2004

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activation on multiple computers

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Will0131 - 05 Apr 2004 07:06 GMT
My copy of MS Publisher DLX v. 2002  is reinstalled on a
new 2nd computer. The Activation Wizard says I need to
activate it to function fully. So I follow the directions
to go on-line to do so..."According to our records,
Publisher has been activated on another computer. What is
wrong with operating it on a new computer? Do I need to
purchase a special licence to operate it on a
newer 'puter? And where is the "Customer Support Rep"? and
the email address for him?
Ed Bennett - 05 Apr 2004 09:49 GMT
A small child turns to Ed, and exclaims: "Look! Look! A post from
Will0131 <anonymous@discussions.microsoft.com>!"...
> My copy of MS Publisher DLX v. 2002  is reinstalled on a
> new 2nd computer.

The license for Publisher states that you may install your copy of Publisher
on *one desktop* computer and *one portable* computer, *provided that they
are not in use concurrently*.  If it is a second desktop computer, or a
second notebook computer, then you are not licensed, and will need to buy a
second copy of Publisher.
If it is a portable computer in addition to a desktop, or vice-versa, then
you will need to use the Phone Activation option and explain the situation
to the customer service rep there.

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Ed Bennett - MVP Microsoft Publisher
http://www.mvps.org/the_nerd/
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Mary Sauer - 05 Apr 2004 09:52 GMT
If you have removed the Publisher program from the first computer, then use the phone
number on the activation window, tell them the circumstances. It is quick and
painless.

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Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com

> My copy of MS Publisher DLX v. 2002  is reinstalled on a
> new 2nd computer. The Activation Wizard says I need to
[quoted text clipped - 5 lines]
> newer 'puter? And where is the "Customer Support Rep"? and
> the email address for him?
 
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