Printing in Publisher 2003

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D - 30 Apr 2004 04:45 GMT

I just upgraded to Publisher 2003 and have opened a
document that was created in an earlier version of
Publisher - 97 or 98.

The document looks fine both on the screen and under
print preview, however, when the document prints the text
in a text box down the left hand side of the page is
printing incorrectly.

Almost all of the first letter of each line down the left
hand side is move across to the other side of the text
box somewhere on the same line.

I can't seem to get this to correct itself. I have tried
creating new text boxes and coping the text across but
still the same thing.

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Ed Bennett - 30 Apr 2004 07:26 GMT

A small child turns to Ed, and exclaims: "Look! Look! A post from D
<anonymous@discussions.microsoft.com>!"...

> The document looks fine both on the screen and under
> print preview, however, when the document prints the text
> in a text box down the left hand side of the page is
> printing incorrectly.

Microsoft Office Publisher 2003 and older are critical about printer
drivers. Usually upgrading (or downgrading in some cases) will fix
the problems you are encountering.

If you have not already done so, you would want to visit the
manufacturers website of your printer to download and install the
latest printer driver that is available. It's important to note that
the CD-Rom that came with your printer will most likely NOT have the
most recent driver for your printer.

Popular Printer Driver Sites:
-----------------------------
Canon
http://www.usa.canon.com/html/cprSupportDetail.jsp?minisite=10000&a=b&navfrom=DrivD

HP
http://welcome.hp.com/country/us/eng/support.html

Lexmark
http://www.lexmark.com/US/support/drivers/index.html

Epson
http://www.epson.com/cgi-bin/Store/index.jsp
and visit the downloads/drivers section

Brother
http://www.brother.com/E-ftp/info/index.html
-----------------------------

Search for the printer driver that represents the make and model that you
are using and download that driver. I would make sure you select "Save"
when prompted for download, not "Run". Typically many save to My Documents.
Do not install or run the setup.

Go to Start > Settings > Printers and right click on your current printer
and choose delete from the menu that appears. If prompted to remove all
files, choose yes. Then restart your computer.

Once your computer restarts, go to the folder where your new printer driver
was downloaded and double click the file to extract the printer driver.
This should prompt you through the setup routine for the new driver. If
your computer "detects new hardware" upon restart, it's ok to hit cancel
on that dialog. Go ahead and continue your setup routine of your newly
downloaded printer driver.

If the file that you downloaded is not an executable, but only a file
that is *.inf, then you will need to follow these steps:

1. Go to Start >Settings > Printers
2. Choose "Add Printer"
3. Choose Next
4. Select "Local Printer" then click Next
5. At the next dialog box choose "Have Disk"
6. Browse to the location of your newly downloaded *.inf file
7. Follow the remaining prompts (you may have to insert your Windows CD)
8. I would recommend restarting your computer at this point.

Now try a new print from Publisher.

This should fix your troubles. If not, either contact your printer
manufacturer directly and inform them of the problem you have experienced.
They might request that you try an older printer driver.

Post back if you have any further questions

Signature

Ed Bennett - MVP Microsoft Publisher
http://www.mvps.org/the_nerd/
Before reading this message, view the disclaimer:
http://mvps.org/the_nerd/disclaim.htm

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