My graphics and word art will not display in 2003 publisher

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fiddler - 30 Oct 2005 15:22 GMT

Help. My documents work on other computers.

I cannot use word art or pictures. They simply do not display. Even if I
bring up a template, the graphics in it won't display.

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Brian Kvalheim [MSFT MVP] - 30 Oct 2005 16:02 GMT

> Help. My documents work on other computers.
>
> I cannot use word art or pictures. They simply do not display. Even
> if I bring up a template, the graphics in it won't display.

What happens if you go to View > Pictures > Detailed Display?

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Brian Kvalheim
Microsoft Publisher MVP
http://www.publishermvps.com

This posting is provided "AS IS" with no warranties, and
confers no rights.

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fiddler - 31 Oct 2005 02:24 GMT

No this does not help. I had already tried it, and I tried it again. I did
get a document to show up that I created in Publisher on another computer.
But I still cannot see any graphics on a new document created in publisher on
this computer.

> > Help. My documents work on other computers.
> >
> > I cannot use word art or pictures. They simply do not display. Even
> > if I bring up a template, the graphics in it won't display.
>
> What happens if you go to View > Pictures > Detailed Display?

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Ed Bennett - 31 Oct 2005 08:29 GMT

> No this does not help. I had already tried it, and I tried it again.
> I did get a document to show up that I created in Publisher on
> another computer. But I still cannot see any graphics on a new
> document created in publisher on this computer.

This is almost certainly a problem with your video driver.

By going to Display Properties > Settings > Advanced > Troubleshoot, and
dragging the Hardware Acceleration slider down three notches, you will be
able to disable Publisher from making the calls on the video driver that
cause this problem.

If this does fix your problem, it means that the problem does indeed lie
with the video driver. You can leave your computer running at this lower
hardware acceleration, but it may cause problems with other programs. It is
a better solution to try and find a driver update for your graphics card.
Normally, the latest drivers from the video card manufacturer will do the
trick, but ATI (and recently Intel and Dell) tend to be slower in perfecting
their
drivers, so some newer ATI and Intel cards to not yet have drivers available
that do not exhibit this behaviour. The solution here is to nag
ATI/Intel/Dell for better drivers.

--
Ed Bennett - MVP Microsoft Publisher

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