Beth, yes it did try your suggestion. It worked for each new document if I
went through the format/column but doesn't default. Our IT tech thought
there was a quirk in the normal.doc file. I appreciate your taking the time
to help, didn't appreciate the "take it or leave it" attitude from Suzanne
Barnhill. Unprofessional and a poor reflection of customer service.
> Sure you are. Even if you don't have a multi-column format you are
> still using 1 column of text. If you weren't using any columns then
[quoted text clipped - 57 lines]
> >> >> > help
> >> >> > me?
You will need to either create a new Normal.dot or modify your current
Normal.dot in order to make your Columns modifications the default.
Also, just so you know, these newsgroups are peer-to-peer resources
and are part of Usenet. You are using a web based interface to access
the newsgroups on Microsoft's site. Microsoft provides access to the
newsgroups on their site and they host a news server for the
newsgroups but that's all they do. MVPs do not work for Microsoft and
are not obligated in any way to answer questions in the newsgroups. We
answer questions here voluntarily and on our own time. With that in
mind, I'm sure you can understand how frustrating it can be when those
we are attempting to help aren't willing to try a suggestion that only
takes is a few mouse clicks to verify.

Signature
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
> Beth, yes it did try your suggestion. It worked for each new
> document if I
[quoted text clipped - 5 lines]
> Suzanne
> Barnhill. Unprofessional and a poor reflection of customer service.
bperre - 28 Oct 2004 15:33 GMT
Yes I can imagine the frustration
> You will need to either create a new Normal.dot or modify your current
> Normal.dot in order to make your Columns modifications the default.
[quoted text clipped - 19 lines]
> > Suzanne
> > Barnhill. Unprofessional and a poor reflection of customer service.
Beth Melton - 28 Oct 2004 18:18 GMT
So then we're all buddies again? ;-)

Signature
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
> Yes I can imagine the frustration
bperre - 29 Oct 2004 18:44 GMT
Yes we are :) have a great weekend
> So then we're all buddies again? ;-)
> > Yes I can imagine the frustration