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MS Office Forum / Word / Word Errors / October 2004Launch Only One Instance
I am supporting several users that are start the day with a clicking frenzy. This results in their opening several instances of the Winword.exe process. The creates error messages and quirky behavior as both instances of Word try to latch onto and hold normal.dot only to find that the other has a hold on it. What do I do to insure that end users can open only one instance of Winword.exe at a time rather than have several instances open at once? I already checked the list of command line switches available for Winword (Technote Q210565) and came up dry. Therefore any insights would be appreciated. Bob T. There is a known issue with using the Quick Launch bar in some versions of Windows (I know it happens on Windows 95/98) where double-clicking will attempt to launch more than one instance of Winword.exe and both attempt to lock Normal.dot. Is this what you are encountering? If that is what is happening then the only workaround is to click once on the Quick Launch shortcut or use a Desktop icon instead. Otherwise what version of Word are you using and how are they launching Word?  SignaturePlease post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ >I am supporting several users that are start the day with a clicking >frenzy. [quoted text clipped - 13 lines] > appreciated. > Bob T. I'm sorry for the lack of information in my initial posting. This user is using Windows XP on a 1.8 MHz computer and the version of Word is 2000 with SP3. I am inquiring of the end user to find the answers to questions about how she normally launches the application. Once Word is up and running, it is possible to open another instance of Word without specifying a command line switch that will force a seperate instance to start? Bob > There is a known issue with using the Quick Launch bar in some > versions of Windows (I know it happens on Windows 95/98) where [quoted text clipped - 25 lines] > > appreciated. > > Bob T. Word 2000 shouldn't allow multiple instances of Winword.exe. It was in Word 2000 they changed this behavior. Now, you can still force more than one instance but it shouldn't be happening if the user is opening a Word document or using a shortcut to start Word unless the shortcut contains some additional switches/parameters. SignaturePlease post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ > I'm sorry for the lack of information in my initial posting. This > user is [quoted text clipped - 48 lines] >> > appreciated. >> > Bob T. |
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