See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"sky cnp7472 (delete this ) @aol.com" <anonymous@discussions.microsoft.com>
wrote in message news:003801c4d72f$5ff4ccd0$a401280a@phx.gbl...
> when I try to launch microsoft word 2000 it will not open
> and everything freezes. When I do ctrl,alt,delete a box
[quoted text clipped - 9 lines]
> happens. What do I need to do to fix this problem?
> Thank YOu for your help.