Word freezes when attempting to print

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Stanley.S - 31 Mar 2005 00:51 GMT

When using Word, Excel, or Access,(Office XP Pro) and attempting to print,
the programs freeze. When attempting to reopen the rescued file, the message
appears, "this file caused a serious error".
The system has worked fine untill I installed the XP service pack 3.
Iremoved it and have reinstalled everything possible. No Luck. After
pressing PRINT, there is a long pase, and then "Program not responding".
Have replaced Normal.dot.
Can anyone help. I'm about to reformat my disc.

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TF - 31 Mar 2005 14:38 GMT

Have you tried deleting and reinstalling the printer driver? Also, after all
these crashes, you may need to clean out your computer. See this FAQ for
some help with this http://www.gmayor.com/what_to_do_when_word_crashes.htm

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Terry Farrell - Word MVP
http://word.mvps.org/

: When using Word, Excel, or Access,(Office XP Pro) and attempting to print,
: the programs freeze. When attempting to reopen the rescued file, the message
[quoted text clipped - 4 lines]
: Have replaced Normal.dot.
: Can anyone help. I'm about to reformat my disc.

Reply to this Message