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MS Office Forum / Word / Word Errors / July 2005

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How do I prevent Word from starting in Safe Mode?

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Freedom Seeker - 30 Jul 2005 19:16 GMT
After my computer crashed, it rebooted, and Word 2003 said it must start in
Safe Mode.  I saved the displayed Word documents, then exited Word.  Then,
when I launched Word again, it automatically started in Safe Mode.  I retried
launching Word several times, even rebooted my laptop, and the same thing
still happens.  I then tried starting Word from the Run command line, and it
still started in Safe Mode, even though I didn't use the /safe switch.  I
then launched Word holding down the Control Key, a dialog asked me if I
wanted to start in Safe Mode, I clicked No, but despite this, it still loaded
in Safe Mode.  I then launched Word from the Run command line with the /m
switch, and this time it finally loaded normally.  It therefore appears that
Autoexec is the problem, but I don't know how to edit this macro or add the
switch to the icon on the Start Menu or fix this any other way.  Please help.
Thanks.
Jay Freedman - 30 Jul 2005 20:16 GMT
>After my computer crashed, it rebooted, and Word 2003 said it must start in
>Safe Mode.  I saved the displayed Word documents, then exited Word.  Then,
[quoted text clipped - 9 lines]
>switch to the icon on the Start Menu or fix this any other way.  Please help.
> Thanks.

See section 2 of
http://www.word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm. Even
though your Word is starting in Safe Mode instead of crashing, the
same troubleshooting steps still apply.

The cause of the problem may be an AutoExec macro (if you even have
one) or a Document_New macro (if you have one of those) or some other
corruption in Normal.dot. Don't jump to conclusions until you've tried
the procedure.

You should *not* add the /m or /a switch to the icon. That's just a
troubleshooting aid, not a permanent fix. It stops the symptom by
shutting off some functionality that you may want to use. Instead, you
should find and fix the real cause.

--
Regards,
Jay Freedman
Microsoft Word MVP         FAQ: http://word.mvps.org 
 
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