microsoft word errror report

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rwunder - 30 May 2006 05:10 GMT

Everytime I open OUtlook 2002 (SP3), I receive an error: MS Word has
encountered a probelm and must restart. I updated all my software via
MSupdate. I can no longer reply to email. The preview pane works, so I can
read my email.

I also receive the error when trying to open word. I seem to be able to
open/read documents that I created a few days ago.

Any insight out there?

Rob

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garfield-n-odie [MVP] - 30 May 2006 07:24 GMT

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm .
If you use Word as your email editor in Outlook, then fixing the
problem in Word should also fix it in Outlook.

> Everytime I open OUtlook 2002 (SP3), I receive an error: MS Word has
> encountered a probelm and must restart. I updated all my software via
[quoted text clipped - 7 lines]
>
> Rob

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rwunder - 30 May 2006 21:50 GMT

Thanks. Your link discussed the possibilty that I had an incorrect printer
setting. Somehow I had a printer setting created that was invalid, and it
was set as the defualt. When I corrected the error, I no longer had a
problem.

Regards,

Rob

> See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm .
> If you use Word as your email editor in Outlook, then fixing the
[quoted text clipped - 11 lines]
> >
> > Rob

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Anup - 30 May 2006 19:19 GMT

please give the appname, appver, modname, modver and offset

you ll get that on the error report (on the link)

Signature

Anup

> Everytime I open OUtlook 2002 (SP3), I receive an error: MS Word has
> encountered a probelm and must restart. I updated all my software via
[quoted text clipped - 7 lines]
>
> Rob

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rwunder - 30 May 2006 21:37 GMT

Thanks Anup - Here's the data you requested:

appname: winword.exe
appver: 10.0.6775.0
modname: hpzpm309.dll
modver: 2.240.0.0
offset: 000355a3

Rob

> please give the appname, appver, modname, modver and offset
>
[quoted text clipped - 11 lines]
> >
> > Rob

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