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Joni - 28 Jun 2006 07:18 GMT

This is the one thing that has caused me the most aggrevation over the
past 6 years.
The more I read about it, the more confused I become. On my Win98Se I had
Works Suite with Word 2000 Word also has add-ins. I was constantly getting
messages about normal dot, global templates, read only files. Finally
someone fixed it somehow. I think they deleted the Word Ad-in or plug-in
and I never had that problem again.

Now I have a Windows XP. It did not come with Word pre-installed so I put
my Word 2000 on the system. I guess it put a partial Works 2000 on also and
the Word add-ins came in with the Word. I have a 30-paid software support
from Dell and they tried several things like removing the Word Add Ins from
Add/Remove, deleting normal then showing hidden files and deleting
normal.dot and even uninstalling and reinstalling Word to no avail. What is
the magic fix? Any help will be appreciated.

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Joni - 28 Jun 2006 08:04 GMT

In addition. The last time word was unminstalled, normal.could not be found
and normal.dot could not be found when show hidden files and folders was
checked. Now that Word has been reinstalled, it still can't be found.

> This is the one thing that has caused me the most aggrevation over the
> past 6 years.
[quoted text clipped - 11 lines]
> deleting normal.dot and even uninstalling and reinstalling Word to no
> avail. What is the magic fix? Any help will be appreciated.

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Charles Kenyon - 29 Jun 2006 04:42 GMT

With Word 2000, normal.dot does exist.

Make sure the option to prompt to save changes to normal.dot is checked.
Tools > Options > Save

What Add-Ins are installed?
http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm

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Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!

My criminal defense site: http://addbalance.com
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> In addition. The last time word was unminstalled, normal.could not be
> found and normal.dot could not be found when show hidden files and folders
[quoted text clipped - 14 lines]
>> files and deleting normal.dot and even uninstalling and reinstalling Word
>> to no avail. What is the magic fix? Any help will be appreciated.

Reply to this Message