"unavailable" documents

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pb - 29 Jun 2006 21:19 GMT

Word 2002....second re-installation. I have a number of doc.s in the My
Documents folder. When I try to access them on my laptop I am greeted by an
error message: The file XXXXX is not available (XXXXX being the title of the
document). I can copy doc.s to a disc and use them on other computers, but
not my laptop. I've tried removing and re-installing Word to no avail. WHAT
am I doing wrong?

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TF - 29 Jun 2006 23:33 GMT

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

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Terry Farrell - Word MVP
http://word.mvps.org/

: Word 2002....second re-installation. I have a number of doc.s in the My
: Documents folder. When I try to access them on my laptop I am greeted by an
: error message: The file XXXXX is not available (XXXXX being the title of the
: document). I can copy doc.s to a disc and use them on other computers, but
: not my laptop. I've tried removing and re-installing Word to no avail. WHAT
: am I doing wrong?

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garfield-n-odie [MVP] - 30 Jun 2006 04:04 GMT

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

> Word 2002....second re-installation. I have a number of doc.s in the My
> Documents folder. When I try to access them on my laptop I am greeted by an
> error message: The file XXXXX is not available (XXXXX being the title of the
> document). I can copy doc.s to a disc and use them on other computers, but
> not my laptop. I've tried removing and re-installing Word to no avail. WHAT
> am I doing wrong?

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