Unfortunately it appears in the Hidden Data Removal utility they
treated all errors equally and the exact same error message is being
used for every error that is encountered. We've found uninstalling and
reinstalling seldom works and without a specific error message that
provides more insight as to what is actually happening, there's little
we can suggest if uninstalling and reinstalling doesn't rectify the
problem. :-(

If you're worried about the content of your resume then here's
basically what the RHD utility does:
- Turns on "Remove personal information from file properties on save"
under Tools/Options/Security
- Accepts all Track Changes: On the Reviewing toolbar and use Accept
All Changes in document)
- Check for Comments: On the Reviewing toolbar use Delete All Comments
in Document
- Checks for text formatted as Hidden: Turn on your nonprinting
characters (¶ in the standard toolbar) and see if there is any text
with a gray dotted underline
- Use File Save As and save the document using the same name or
another name. (This is in the event Fast Saves are used which doesn't
completely rewrite the document when you Save)

If you perform the above then essentially you're doing what the RHD
does. I think it also creates a new document which would be the same
as copy/paste everything into a new document but if you're using Word
2003 there isn't a much need for that as there was in previous
versions. (There used to be some additional metadata stored in the
binary such as author, file locations, previous file names, etc) Using
File/Save As should be enough.

As an additional note, the Office 2007 applications have this
functionality built-in and can be found under the Office Start
Button/Finish/Inspect Document.

Beth Melton
Microsoft Office MVP

Office 2007 Preview Site:
http://www.microsoft.com/office/preview/default.mspx
Office 2007 Community Articles/Tutorials:
http://www.microsoft.com/office/preview/community/article_archive.mspx

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/