Hello,

I’ve been using a version of Word contained in Office 2000 Professional for
about 4 years now without any problems (except the ‘usual’ formatting
headaches, for which I’ve found help here). I first used it on Win 98, and
I’m now using XP Home SP2.

Recently, Word started acting strangely indeed. As I type, the program
suddenly freezes, without any warning. Then, hitting any key appears to make
Word scroll very quickly through the document, until it suddenly freezes up
again. The program then appears to take up most of the CPU usage, and the
computer’s fan turns up to high speed. It’s impossible to do anything in the
document and, within a few seconds, or perhaps longer (it seems to depend),
the program just crashes without any warning, and all open word documents
close.

I de-installed Office, as well as its the corresponding registry keys, and
after shutting down the computer, etc., I re-installed Office. I thought this
would make the difference... but it didn’t. My Word documents still exhibit
the same behaviour. And it’s become very annoying indeed.

After de-installing and re-installing Office I was a little surprised to see
that, when opening Word after the re-installation, my old customised toolbars
were showing instead of the default ones (nothing fancy, just reduced down to
the icons one uses most often). I didn’t quite understand why this was, but
might it be a clue as to why Word is still acting in the same way?

I’ve checked out some comments and some help pages linked to through the
discussions here (‘Corrupt documents’ and ‘What to do when word crashes,
etc.), but I can’t seem to find anything similar.

Any help or suggestions would be appreciated.

Thanks in advance,

Steve

(P.S.: I’m not connected to a default printer).