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WantToLearn - 28 Apr 2007 05:40 GMT

When I go to the "File" tab on the tool bar, and click on "open," the box
opens with no problems. But when I click on the down arrow, nothing happens.
In about 15 to 45 seconds, it sometimes says "not responding" and other times
the MS standard message comes up that the program needs to shut down.

Off is on a Dell Laptop I got about a year ago. The problem started 4
months ago, for no apparent reason. Dell has not specific answer.

Run Windows XP, will all updates.

Any ideas?

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garfield-n-odie [MVP] - 28 Apr 2007 06:48 GMT

Right-click on the My Computer icon on the Windows desktop, left-click
on Disconnect Network Drive, and disconnect any mapped drives that are
not currently available.

> When I go to the "File" tab on the tool bar, and click on "open," the box
> opens with no problems. But when I click on the down arrow, nothing happens.
[quoted text clipped - 7 lines]
>
> Any ideas?

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WantToLearn - 28 Apr 2007 22:22 GMT

Thank you very much. It fixed the probelm.

Regards,

Bill

> Right-click on the My Computer icon on the Windows desktop, left-click
> on Disconnect Network Drive, and disconnect any mapped drives that are
[quoted text clipped - 11 lines]
> >
> > Any ideas?

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