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MS Office Forum / Word / Word Errors / June 2007

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MS Office Word 2007 crashes frequently

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Samrit new MS OFF 2007 user - 29 Jun 2007 09:16 GMT
I have been using a licensed MS Office Word 2007 for the last two months. In
the last 10 days it has been frequently crashing. When it crashes it wants to
send an error message and once the message is sent , it recovers the doucment
and agin it crashes. I have not been able to use it for the last 10 days. I
am stuck.

Point to note here is once the error message is sent to MS website it gives
an hint saying I am having problem with "Xerox Pro35 user interface" is
having an problem . I will have to go to Xerox site and download the patch
for the same. If you go to Xerox site, there is no such patch available for
MS Office Word 2007.

Please let me know how do i Solve this problem.

Samrit
Terry Farrell - 29 Jun 2007 10:08 GMT
I presume that you must be using a Xerox printer? Go to the Xerox site and
download the latest driver for your printer/OS. Then delete the printer and
reinstall it.

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Terry Farrell - MS Word MVP

>I have been using a licensed MS Office Word 2007 for the last two months.
>In
[quoted text clipped - 17 lines]
>
> Samrit
Herb Tyson [MVP] - 29 Jun 2007 23:20 GMT
Also... the fact that it was working okay for two months suggests that
something more is happening... possibly a corrupted Normal.dotm or corrupted
registry entries.

But... looking back about 10 days... was there something you installed just
before the crashes started occurring? If so, then it's possible that
something else introduced instability and ultimately is causing the crashes.

You might check here for troubleshooting/diagnostic tips:

http://word.mvps.org/FAQS/AppErrors/ProbsOpeningWord.htm

Signature

Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com

>I presume that you must be using a Xerox printer? Go to the Xerox site and
>download the latest driver for your printer/OS. Then delete the printer and
[quoted text clipped - 22 lines]
>>
>> Samrit
 
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